About The Position

Chowbus is a leading AI-powered restaurant technology SaaS platform seeking a bilingual Graphic Designer (English and Mandarin) to create visuals for marketing and growth initiatives. The role involves designing ads, sales materials, social content, and product education assets for restaurant owners across the U.S. and Canada. The designer will report to the VP of Marketing and collaborate with marketing, sales, and product teams to ensure all assets are clear, consistent, and on-brand.

Requirements

  • 4 to 6 years of experience in graphic design, ideally at a B2B SaaS company, tech company, or creative agency.
  • A strong portfolio that shows digital ads, social media content, print collateral, and presentation design.
  • Expert skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
  • Motion graphics or video editing skills (After Effects, Premiere Pro, or similar).
  • Strong skills in layout, typography, color, and visual hierarchy.
  • Experience working within brand guidelines and building reusable templates.
  • Professional or fluent proficiency in Mandarin Chinese and English, both written and spoken.
  • Bachelor's degree in Graphic Design, Visual Communication, or a related field, or equivalent work experience.

Nice To Haves

  • Experience designing for Chinese social platforms such as WeChat or Xiaohongshu (RedNote).
  • Experience in restaurant technology, POS, payments, or another B2B SaaS company.
  • Experience with Webflow, Salesforce, or similar web and email tools.
  • Photography or photo art direction skills.

Responsibilities

  • Design paid social, LinkedIn, Google Display, and retargeting ads to drive restaurant owners to book a Chowbus demo.
  • Create landing page, website, and email graphics.
  • Produce ad sizes and creative variations for A/B testing, and use performance data to improve future designs.
  • Use AI design tools to speed up concepts, resizing, and variations.
  • Design sales decks, one-pagers, brochures, and case study layouts.
  • Create trade show booths, banners, signage, and other materials for industry events.
  • Prepare print-ready files and work with outside printers and vendors.
  • Maintain a library of up-to-date sales and marketing templates.
  • Design English and Chinese content for social channels (WeChat, Xiaohongshu, LinkedIn, Instagram, Facebook).
  • Edit short-form videos in English and Chinese for social channels, paid ads, and product feature launches.
  • Ensure Chinese typography, layout, and copy read naturally and follow brand standards.
  • Turn complex POS features into clear infographics, feature guides, and visual explainers.
  • Design newsletter, feature launch, and in-product assets to drive customer adoption and upsell.
  • Apply Chowbus brand guidelines across all channels and review work from other teams for brand consistency.
  • Build and maintain the design system, templates, and asset library.
  • Design employer brand and recruiting materials.
  • Manage design requests from several teams, set clear timelines, and keep stakeholders updated on progress.

Benefits

  • Competitive compensation package
  • Medical, dental, and vision insurance
  • 401(k)
  • 100% employer-paid Short-Term Disability (STD)
  • 100% employer-paid Life Insurance
  • 100% employer-paid AD&D Insurance
  • Company holidays
  • Birthday off
  • Paid Parental Leave
  • Flexible Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • Performance bonus
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