Graphic Designer/Instructional Developer (Junior) - DOJ EOIR

ITC Federal, Inc.•Alexandria, VA

2d•Hybrid

About The Position

ITC Federal is seeking a junior Graphic Designer/Instructional Developer to join its training team supporting the Department of Justice’s Executive Office for Immigration Review (EOIR). The position assists with developing high-quality training materials and graphic assets for software rollouts, user education, and internal communications. The role contributes to training effectiveness and ensures accessibility standards are met. The position is full-time and hybrid in Falls Church, Virginia, with three days onsite and two days telework. The candidate must obtain a DOJ Public Trust clearance before starting; clearance processing may take 4–6 weeks. The work is performed in a general office environment and includes regular movement around large immigration court campuses to provide hands-on customer support.

Requirements

Ability to obtain a DOJ Public Trust clearance before the start date.
2–4+ years of experience in instructional design, graphic design, or multimedia development.
Strong proficiency with graphic design and video editing software, such as Adobe Creative Suite, Camtasia, and Articulate 360.
Experience producing Section 508-compliant training materials and adding closed captions to video content.
Excellent communication, project management, and collaboration skills.
Ability to work independently under tight deadlines while managing multiple projects.
Ability to function in a general office environment and remain stationary 50% of the time.

Nice To Haves

Bachelor’s degree in Graphic Design, Instructional Design, Communications, or a related field.
Prior experience supporting federal government agencies, particularly the DOJ.

Responsibilities

Design, develop, and maintain computer-based training courses and training videos.
Create video mock-ups to demonstrate concepts and communicate technical content clearly.
Produce and manage training content.
Troubleshoot and edit training videos and ensure they meet Section 508 compliance requirements.
Create and integrate closed captions for training videos and internal communications.
Design and distribute a bi-weekly e-newsletter.
Collaborate with the training team, software developers, and leadership to align training content with technical updates and agency goals.