Graphic Design Marketing Specialist I

Knoxville TVA Employees Credit Union•Knoxville, TN

1d•$21 - $23

About The Position

Knoxville TVA Employees Credit Union is seeking a service-minded Graphic Design Marketing Specialist I to create effective, compelling graphic designs that support marketing campaigns, member communications, events, and the Credit Union’s brand. The role develops design concepts from beginning to completion, balancing brand composition, audience, and marketing goals while meeting deadlines in a fast-paced environment. The specialist collaborates with creative colleagues and stakeholders, communicates about expectations and deadlines, and checks designs for clear messaging and technical accuracy throughout production. The position also manages print and digital vendor production processes, including quotes, specifications, press-ready PDFs, and quality control, and ensures files are correctly formatted and delivered for their intended platforms. The role supports distribution of event and community materials, follows Credit Union policies and regulatory requirements, represents the organization professionally, and maintains regular, predictable attendance. Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, locally operated financial institution with 25 locations throughout East Tennessee serving more than 300,000 Members. The starting pay range is $20.50–$22.50, depending on work experience.

Requirements

Bachelor’s degree or equivalent in Digital Graphic Design, Graphic Design, Fine Arts, or another related field, or an equivalent combination of education and previous experience.
One to two years of experience in a graphic design position is preferred.
Understanding of basic marketing principles for both print and digital is preferred.
Ability to prioritize and complete multiple design assignments in a fast-paced environment.
Ability to develop design concepts through completion while meeting deadlines.
Ability to collaborate and communicate with internal and external stakeholders.
Ability to review designs for clear messaging, technical accuracy, correct specifications, and quality.

Nice To Haves

Bachelor’s degree or equivalent in Digital Graphic Design, Graphic Design, Fine Arts, or another related field.
One to two years of experience in a graphic design position.
Understanding of basic marketing principles for both print and digital.

Responsibilities

Create graphic designs for monthly marketing campaigns, Credit Union promotions and goal initiatives.
Design media placements, including newspaper ads, inserts, magazine ads, special publications, and billboards.
Create static and animated digital ads in multiple sizes.
Design in-branch materials such as brochures, flyers, handouts, digital displays, user guides, and manuals.
Create branded materials, including stationery, templates, birthday cards, holiday cards, and invitations.
Design direct-mail materials such as postcards, invitations, letters, and newsletters.
Create lawn and trade-show banners, yard signs, and outdoor signs.
Develop graphics for emails, videos, blogs, vlogs, online banking, mobile banking, the website, social media, and monthly statement inserts.
Create materials and signage for special events, including the Annual Meeting, Shred Day, and Member Appreciation Day, as well as branded T-shirt designs.
Respond to Marketing Help Desk requests from internal and external stakeholders.
Prioritize and complete multiple design assignments in a fast-paced environment while meeting deadlines.
Develop design concepts from start to finish with balanced brand composition and alignment to marketing goals and audiences.
Collaborate with creatives and other Credit Union stakeholders on cohesive marketing materials and creative ideation.
Communicate with stakeholders to confirm expectations and meet deadlines.
Ensure designs clearly convey their intended messages to target audiences and review how audiences may perceive them.
Review visual design elements for technical accuracy throughout the design process, from draft through production.
Comply with regulatory and legal requirements and Credit Union policies, procedures, and regulations.
Manage print and digital vendor production, including obtaining quotes, defining specifications, exporting press-ready PDFs, and maintaining quality control.
Ensure designs meet specifications, are correctly formatted for their media platforms, and are exported so end users need no additional file handling.
Coordinate with Marketing Specialists to distribute event and community materials and ensure timely delivery to end users.
Represent the Credit Union professionally, maintain regular and predictable attendance, and work cooperatively with others.
Perform other duties as assigned.

Benefits

Employer-paid health insurance premiums
Employer-paid dental insurance premiums
Accrual of paid time off (PTO) leave
Employer-matched 401(k), with a 50% match up to 6% of employee contributions
Employer-paid group life insurance
Employer-paid long-term disability benefits
Potential bonus of up to 11% of average salary over the past year based on Credit Union-wide goals
Paid holidays
Paid training
Potential pay increases through additional training opportunities
Opportunity to earn incentive pay
Opportunity to help serve the local community