About The Position

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! Operations Officer I performs professional work in planning, coordinating, overseeing or directing an administrative, programmatic or technical operation for an agency or a program. Work of this class may involve supervising or managing clerical, paraprofessional, professional or technical personnel. Incumbents receive managerial supervision from an administrative superior. Employees in this class work a conventional work week. Some positions in this class may be required to work evening and weekend hours and 24-hour callback in an emergency. Work is performed in an office where work conditions are normal. Work requires minimal physical exertion.

Requirements

  • Have a bachelor’s degree from an accredited college or university.
  • Have two years of experience in technical, administrative, professional or project management work.
  • Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver’s permit.
  • PROVISIONAL DRIVER’S LICENSE OR LEARNER PERMITS ARE NOT ACCEPTABLE.
  • Upload a copy of your valid driver’s license with application at time of applying.
  • Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.
  • Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
  • Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
  • Knowledge of management practices and methods.
  • Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
  • Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
  • Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
  • Ability to prepare and present reports or recommendations clearly and concisely.
  • Ability to compile financial and operational data and to analyze charts reports and statistical and budgetary statements.
  • Ability to coordinate the activities of various organizational units.
  • Ability to plan, organize and direct the work of others.
  • Ability to research and write complex narrative and statistical reports.
  • Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
  • Ability to establish and maintain effective working relationships with city officials, community and business groups.
  • Authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
  • Complete a mandatory six-month probation.
  • Provide sufficient information on your application to show that you meet the minimum qualifications for this recruitment.
  • Complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Nice To Haves

  • Equivalency: Have an equivalent combination of education and experience.

Responsibilities

  • Planning, coordinating, overseeing or directing an administrative, programmatic or technical operation for an agency or a program.
  • Supervising or managing clerical, paraprofessional, professional or technical personnel.
  • Interpreting and applying a variety of laws, rules, regulations, standards and procedures.
  • Preparing and presenting reports or recommendations clearly and concisely.
  • Compiling financial and operational data and analyzing charts, reports, statistical and budgetary statements.
  • Coordinating the activities of various organizational units.
  • Planning, organizing and directing the work of others.
  • Researching and writing complex narrative and statistical reports.
  • Speaking and testifying effectively before governmental and legal bodies and commissions, the media and community and business groups.
  • Establishing and maintaining effective working relationships with city officials, community and business groups.

Benefits

  • Medical
  • Prescription drug
  • Dental
  • Vision
  • Optional life
  • AD&D
  • FSA plans
  • Wellness programs
  • Support groups
  • Workshops
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