Grants & Contracts Supervisor

City of Seattle•Seattle, WA

17h•Onsite

About The Position

Seattle’s Human Services Department (HSD) is seeking two dedicated Grants & Contracts Supervisors for its Homelessness (HMLS) Division. These roles will oversee the day-to-day operations of the Contracts unit, which develops and manages homelessness prevention, diversion, outreach, shelter, housing, and behavioral health service contracts using federal, state, and local funding. The position ensures contracted partners provide high-quality services in compliance with funding and program requirements.

Requirements

Bachelor's Degree in public administration, human services, or related field
Minimum three years professional experience in contract administration, human services administration, or related field, including one year equivalent to a City of Seattle Sr. Grants and Contracts Specialist.
OR: A combination of education and/or training and/or experience which provides equivalent background

Nice To Haves

Experience supervising staff or serving in a lead staff capacity.
Ability to achieve results through effective coaching and delegation.
Demonstrated commitment to advancing racial equity and social justice.
Experience coordinating or contracting human services.
Strong written, oral, and interpersonal communication skills.
Demonstrated proficiency with Microsoft Office (i.e., Outlook, Word, Excel, and SharePoint
Master of Public Administration, Master of Social Work, or another advanced degree relevant to this role.
Experience with contract management: funding processes, provider relations, developing results-oriented contracts, monitoring for programmatic/fiscal compliance.
Possesses strong understanding of key concepts in homelessness and health services, such as housing first, harm reduction, trauma informed care, and progressive engagement; or, evidenced ability to learn new human service concepts.
Ability to interpret and distill complex policy direction and regulatory requirements into clear workflows, SOPs, and actionable guidance.
Ability to maintain and foster psychological safety in ambiguous, dynamic environments; experience with change management.
Ability to tailor supervisory duties to team members’ strengths, knowledge, and needs; experience with adaptive management.
Resourcefulness in problem solving and strong judgement.
Successful candidates bring to this role a passion for contracting and monitoring homelessness, health, or other highly complex human services; experience supervising high performing teams; and an earnest commitment to race and social justice.

Responsibilities

Support department and division goals including the Race & Social Justice Initiative, Results Based Accountability Framework, and workplace values and expectations.
Hire, onboard, train, and provide direct supervision to 6-8 Sr. Grants and Contracts Specialists.
Administer approximately $75M in homelessness and behavioral health contracts.
Delegate and oversee team workloads; conduct performance management: annual work plans, performance reviews, regular supervision meetings, team trainings, and monthly unit staff meetings.
Ensure accuracy and quality of staff work products, including contracts, invoices, monitoring reports, and external communications.
Ensures staff proficiency in key systems (Masterworks, PeopleSoft9.2, SharePoint, Homeless Management Information System (HMIS), and more).
Ensure compliance with city, state, and federal regulations (HUD, CRF, WAC, RCW, SMC); provide technical assistance to staff and agency providers.
Oversee development, management, and monitoring of human service contracts to ensure high-quality services respond to participant, program, and community needs.
Distill complex policy direction into clear workflows, standard operating procedures (SOP), tools, and actionable guidance in a fast-paced work environment.
Serve as liaison with community organizations; respond to contractor issues related to client health and safety, non-compliance, and constituent concerns.
Develop and implement innovative systems to improve team and provider operations.
Communicate programmatic and policy updates to team and providers; invites and integrates feedback into programmatic decisions, when possible.
Partner with the HMLS Policy and Planning unit on funding processes (e.g., Request For Proposals, Request For Qualifications).
Consult with Contracts Manager and HMLS Division Director on contractor performance or personnel matters.
Contribute to building a supportive workplace culture where staff can grow and thrive.
Serve as key member of Contracts Unit lead team (two supervisors and one manager).