Grant and Outreach Coordinator - 988 Crisis Services (Missoula, MT)

Aware•Missoula, MT

3d•Onsite

About The Position

AWARE is seeking a passionate Grant and Outreach Coordinator to join their team, focusing on supporting adults, children, and families in the community. The role involves building relationships with crisis continuum partners, representing the 988 Crisis Call Program, and developing materials to raise awareness of 988 services. The position emphasizes a culture of care, unconditional support, and a commitment to personal growth for clients. AWARE offers a supportive and inclusive work environment with competitive compensation and benefits, as well as opportunities for professional development.

Requirements

In-depth understanding of suicide prevention, behavioral health crisis management.
Knowledge of 988 Crisis Program, including its operations, goals, and integration within the broader crisis services.
Exceptional verbal and written communication for interacting with team members, stakeholders, community partners, and individuals in crisis.
Excellent critical thinking, problem-solving and time-management skills to manage multiple tasks, prioritize responsibilities, and meet deadlines effectively.
Understanding of grant-funded initiatives.
Ability to ensuring compliance, reporting, and sustainability planning of grants.
Graduation from an accredited college with a bachelor’s degree in human services, public relations, grant administration, public administration, or a related field, or equivalent experience.
Minimum of one year of experience.

Nice To Haves

Experience in crisis call center operations.
Experience in grant management.

Responsibilities

Lead outreach efforts to build and maintain relationships with crisis continuum partners and stakeholders.
Represent the 988 Crisis Call Program at community meetings across the service area to assess needs and identify service gaps.
Develop and deliver presentations and materials to raise awareness of 988 services.
Draft and facilitate memoranda of understanding (MOUs) with partner agencies to support service coordination and data sharing.
Support volunteer recruitment, training, and monitoring in collaboration with the 988 Crisis Services Program Manager.
Promote recovery-based principles in all internal and external initiatives.
Maintain accurate documentation and reporting for outreach and grant activities.
Provide oversight and leadership for grant-funded projects, ensuring alignment with the grant application and Notice of Award.
Collaborate with state and federal partners to meet grant objectives and maintain compliance.
Monitor and report on grant deliverables, including progress reports, data submissions, and performance metrics.
Work closely with internal data teams and the Project Evaluator on data collection, quality measures, and reporting.
Submit amendment requests and communicate staffing or scope changes to federal partners as required.
Monitor project budgets, approve expenditures, and ensure compliance with grant requirements.
Maintain current knowledge of 988 Crisis Call Center operations, crisis intervention techniques, and best practices in mental health crisis response.
Apply analytical skills to interpret data and trends for program improvement and decision-making.
Use conflict resolution and interpersonal skills to influence diverse groups toward shared goals.
Operate relevant software and technology used in crisis call centers and grant management.
Ensure that all report requirements are submitted within the required timeframes.
In collaboration with the 988 Program Manager, develop project plans, project schedules, budgets, and expenditures.
Completes mandatory training per policies.