Graduate Student Specialist IV

Texas A&M University System • College Station, TX

7d • $59,895 - $65,885 • Onsite

About The Position

The Graduate and Professional School is seeking a Graduate Student Specialist IV to support graduate education operations, processes, and student services. This role serves as a key resource for students, faculty, and staff, managing graduate records, academic procedures, and program requirements with a high level of accuracy and compliance. The ideal candidate is detail-oriented, proactive, and collaborative, with strong communication skills and the ability to manage multiple priorities while contributing to continuous process improvement and an enhanced graduate student experience.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Five years of related experience.
• Ability to effectively communicate both orally and in writing.
• Ability to positively and professionally interact with clients and staff, and groups of various sizes.
• Excellent communication and presentation skills.
• Strong interpersonal and organizational skills.
• Working knowledge of office software and instructional programs.
• Knowledge of principles and methods for teaching and instructing individuals and groups.
• Skilled in utilizing various learning and active listening strategies.
• Ability to orally comprehend and express information and use inductive and deductive reasoning.
• Ability to multitask and work cooperatively with others.

Nice To Haves

• Master’s degree in higher education administration, student affairs, business, or a related field.
• 5+ years of experience in graduate education, academic advising, or university administrative operations.
• Experience working with graduate student records, degree audits, or academic program requirements.
• Knowledge of university policies, procedures, and governance processes (e.g., curriculum review, academic councils).
• Experience supporting graduate admissions, degree clearance, thesis/dissertation processes, or related functions.
• Familiarity with student information systems (e.g., Compass, Banner, Howdy, or similar platforms).
• Strong project management skills, with experience managing multiple priorities and process improvement initiatives.
• Experience developing and delivering training, workshops, or presentations for students, faculty, or staff.
• Proven ability to collaborate with cross-functional teams and build strong working relationships.
• Supervisory or lead experience, including oversight of student employees or support staff.

Responsibilities

• Processes official University graduate student documents related to all aspects of English Language Proficiency, Authorized Signer Requests, Graduate Committee Faculty Nominations, and Special Topics Course Requests.
• Manage guidance to students and departmental graduate advisors on the basics of requirements and guides or refers appropriately, students with procedural concerns involving admissions, standardized tests, transfer work, filing of degree plans, various petition processes, changes of curriculum, Ombuds issues, examination procedures, authorized signatures, other University graduate degree requirements, and graduation.
• Processes and exports needed reports for review of data and research.
• Manages the guidance of graduate students, faculty, and staff on all aspects of graduate and professional education.
• Manages the guidance of graduate students in areas involving as admissions, standardized tests, transfer work, degree requirements related to degree clearance, thesis/dissertation/record of study clearance, examination procedures, other University graduate degree requirements, graduation, and/or Ombuds issues.
• Manages communications with faculty/staff in areas involving Graduate and Professional Council, Graduate Committee Faculty, English Language Proficiency, Authorized Signers, and Special Topics Course Requests and the various official University forms pertaining to them.
• Directs multiple departmental staff regarding the position’s duties and responsibilities.
• Manages new and existing programs and projects and will work to enhance graduate school programs.
• Serves as the administrator for the Graduate and Professional Council, helping to ensure a smooth process for all curricular items brought before the council.
• Presents Graduate and Professional School Policy Changes to the council.
• Maintains program requirements in Compass.
• Maintains all procedures related to the Graduate and Professional Council, Graduate Committee Faculty, English Language Proficiency, Authorized Signers, and Special Topics Course Requests.
• Manages the Graduate and Professional Catalog review and update process.
• Provides management/functional assistance with efforts coordinated by the Graduate and Professional school such as New Graduate Student Orientations, professional development activities, fellowship workshops, awards ceremonies, thesis and dissertation pre-submittal workshops, Grad Advisor Workshops, Grad Advisor Development Sessions, and commencements.
• Assists in the planning, development, and delivery of graduate degree-related training and resources to students and graduate advisors (face-to-face and online).
• Manages and engages efforts to assess, improve, and streamline operations.
• Oversees logistics of Grad School workshops and or trainings.
• Assist with event and operational support activities, including required and mandatory all-hands-on-deck events.
• Support coordination of logistics, space, materials, and staffing needs to ensure successful execution of events.
• Provide additional operational support as needed to assist with departmental priorities and high-volume activities.
• May supervise student employees.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level