Graduate Student Assistant - Salesforce & Data Operations
About The Position
The National Academy of Inventors seeks an organized, analytical, and detail-oriented graduate student to support Salesforce database management, data quality, and operational reporting. The position will help manage institutional relationships, track member engagement, and maintain accurate information across NAI's network of inventors, universities, corporate partners, and innovation leaders. The role is open only to currently enrolled USF graduate students, and is eligible for students in information systems, business analytics, data science, business administration, or a related field. Hours are up to 20 per week. The hourly rate is $22 for MS students and $30 for PhD students. The location is hybrid or remote.
Requirements
- Must be a currently enrolled USF graduate student.
- Currently enrolled in a graduate program in information systems, business analytics, data science, business administration, or a related field.
- Strong Microsoft Excel or Google Sheets skills.
- Familiarity with data cleaning, reporting, and database management.
- Strong organizational skills and attention to detail.
- Ability to manage confidential information responsibly.
Nice To Haves
- Experience with Salesforce or another customer relationship management (CRM) system.
- Interest in nonprofit operations, higher education, innovation, or research administration.
Responsibilities
- Enter, update, and maintain institutional and individual contact records in Salesforce.
- Review and clean existing records to identify duplicates, outdated information, and missing data.
- Organize and categorize contacts by institution, membership status, professional role, geographic region, and program participation.
- Support institutional membership tracking, renewals, and outreach activities.
- Import, validate, and reconcile data from events, workshops, applications, and program registrations.
- Develop and maintain Salesforce reports, dashboards, and tracking tools.
- Support data collection and reporting for NAI programs, including initiatives associated with the USPTO Joint Project Agreement.
- Maintain data-entry procedures, documentation, and quality-control processes.
- Identify opportunities to improve database workflows, reporting efficiency, and data organization.
- Coordinate with NAI departments to ensure information is accurate, consistent, and accessible to authorized staff.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
