Graduate Program Specialist

University of Guelph • Guelph, ON

1d

About The Position

The College of Computational, Mathematical, and Physical Sciences (CCMPS) at the University of Guelph is seeking a dedicated and organized Graduate Program Specialist to join their centralized team in the Dean’s Office. This role is essential for supporting course-based master's program students (MDS, MCTI, MCLC) and ensuring the smooth day-to-day administrative operation of the graduate programs. The successful candidate will ensure excellent client service for all in-course students in these programs and work closely with the graduate admissions specialists, graduate coordinators, and graduate program assistant staff members from each of the academic units within CCMPS.

Requirements

• 2 year Community College diploma in business administration or related field.
• Minimum of 1 year of previous related experience.
• Strong computer skills, including proficiency in databases, spreadsheets, and word processing software.
• Excellent organizational skills and time management skills.
• Ability to multitask and work with frequent interruptions.
• Customer service skills for working with students and faculty.
• High level of discretion, tact, and judgment in dealing with confidential matters.

Nice To Haves

• 3 year or bachelors degree preferred.
• Knowledge of university policies and procedures related to graduate programs.
• Knowledge of financial services and awards.

Responsibilities

• Act as a point of contact for newly accepted students, assisting with general questions and coordinating activities related to incoming graduate students.
• Organize, process, and track all activities relating to degree requirements, including maintaining accurate records and managing funding reports.
• Schedule and communicate the results of seminars, course requirements, industry projects, and graduation recommendations.
• Process final grades and ensure students meet their course requirements.
• Provide and maintain documentation, including course outlines, schedules, and evaluations.
• Assist with student recruitment on an overflow basis, responding to program inquiries and maintaining accurate application information.
• Provide backup support to other staff during absences and assist with event planning and coordination.
• Maintain supplies and track inventory related to CBM programs.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree