About The Position

The Graduate Program Coordinator (GPC) in the Department of Economics at Georgetown University's College of Arts and Sciences is responsible for the academic and administrative functions of the graduate programs. This role involves supporting current students, assisting with recruitment and admissions for prospective students, managing academic affairs and student services for enrolled students, providing logistical support for student research, and overseeing general administrative operations for the program. The GPC is the primary point of contact for day-to-day activities to ensure the program's success and health, and will also participate in program reviews. The position collaborates with various directors and the Chair to provide comprehensive support.

Requirements

  • Bachelor’s degree required
  • Minimum 2-3 years of experience in student- or faculty-oriented service in a higher educational environment
  • Exceptional communication skills in customer services, problem-solving, and mediation
  • Self-motivated; independent, organized, and proactive; highly responsive, flexible, and adaptable
  • Technical aptitude and the ability to pick up new technology quickly
  • Experience managing multiple projects with multiple constituents and excellent time management
  • Understanding of appropriate and confidential communication, file management, and storage
  • Familiarity with Google Apps, Microsoft Office, Adobe Acrobat Pro

Nice To Haves

  • Prior experience in a diverse, high intensity academic environment
  • Proficient with Workday, Box and web editing tools (WordPress), Banner/Cognos or other student information systems, Slate or other student admissions systems, and Workday

Responsibilities

  • Serve as the main point-of-contact for graduate program inquiries, both internally and externally.
  • Participate in marketing and recruitment efforts for the program.
  • Prepare admissions files for review, maintain records of all applications and admission decisions, and process such decisions in Slate, the University’s admissions systems.
  • Assist students in managing special requests (e.g. transfer of credits, leaves of absence, consortium requests, application for graduation / clearance and commencement preparations, etc.).
  • Support faculty members in the delivery of comprehensive exams and dissertation defenses, and in monitoring PhD and Master’s students’ progress to degree.
  • In collaboration with the Business Manager, maintain the annual budget for the graduate programs.
  • Assisting with general office duties, as needed.

Benefits

  • medical, dental, vision, disability and life insurance
  • retirement savings
  • tuition assistance
  • work-life balance benefits
  • employee discounts
  • an array of voluntary insurance options
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