Graduate Medical Education & Hospital Administrative Coordinator

Mercy Health System Corporation•Lake Geneva, WI

3d•Hybrid

About The Position

The Graduate Medical Education (GME) & Hospital Administrative Coordinator is responsible for the day-to-day administrative operations of the Residency Program and/or Hospital Administration Department. This role supports the Program Director (PD), Graduate Medical Education (GME) Leadership, and Hospital Administrative Leadership Teams. The position plays a key role in developing and maintaining the educational quality of the training program, ensuring compliance with accreditation standards and regulatory requirements. It serves as a liaison between the PD, physicians, residents, GME Offices, participating sites, and other departments, requiring knowledge of compliance and regulatory requirements. The position also provides administrative support to the CNO and hospital nursing units, coordinating meetings, calendars, and taking minutes. Additionally, it supports administrative offices with incoming partner requests, appointment requests, and correspondence.

Requirements

Bachelor’s Degree, preferred.
Three years related experience and/or training
Ability to follow both written and oral instructions accurately and consistently.
Works within established deadlines and timeframes for projects.
Experience coordinating personnel and other files.
Proficiency with software applications such Microsoft Office along with database software preferred.
Coordination of calendars via Outlook.
Strong communication skills, both written and verbal.
Ability to follow instructions and procedures accurately.
Demonstrated problem-solving and critical-thinking abilities.
Ability to work independently and as part of a team.
Commits to maintaining confidentiality and ethical standards.
Adapts to changing priorities and environments.
Displays a high level of confidentiality.
Demonstrates customer service orientation and cultural sensitivity.

Nice To Haves

Experience in Workday and Teams is a plus.

Responsibilities

Coordinates educational activities that support the GME program’s curriculum and adhere to ACGME Requirements.
Coordinates non-clinical aspects of the program while providing guidance on GME Policies/Procedures.
Assists in supporting compliance to GME policies/procedures and accreditation requirements.
Coordinates creation, dissemination, and monitoring of all annual schedules and maintains accuracy.
Coordinates creation, dissemination, and monitoring of all program evaluation processes.
Manages Residency Duty Hours Reports and Compliance and indirectly supervises the timeliness of academic performance evaluations and timekeeping.
Assists in planning, developing, and implementing quality improvement activities.
Processes Physician payroll, reimbursements, and timekeeping.
Coordinates Physician scheduling; manages AMION.
Participates in the onboarding and orientation of new physicians and locums.
Prepares correspondence, reports, spreadsheets, meetings, quarterly production reports, etc. in coordination with leadership.
Pulls data for the completion and analysis of clinic data and reports.
Maintains Administrative Leadership calendars; assist in scheduling meetings, conference, etc.
Assists with preparation of special events and forums.
Take the necessary actions in the absence of the manager or director, as necessary.
Other duties as assigned based on department need.