Graduate Customer Success - Austin, TX

Blenheim Chalcot • Austin, TX

3d • Onsite

About The Position

We are looking to hire high-energy, entrepreneurial, and value-adding graduate talent to join the Blenheim Chalcot portfolio, a leading global digital venture builder. At Blenheim Chalcot, we use our knowledge, expertise, and infrastructure to create an innovation ecosystem that enables our people to turn disruptive ideas into innovative businesses. We originate ideas, grow them from the ground up, and take them through to exit. We build enterprise Software as a Service (SaaS) products, powered by Generative AI, targeting industries exposed to market, regulatory, or technology discontinuities. Our track record includes building over 60 businesses in the last 25+ years, with portfolio revenues exceeding £500m, £600m of equity raised, over 3,000 employees, and exits surpassing £1bn. Blenheim Chalcot has global locations in London, Mumbai, and Austin. Our US operation in Austin powers the go-to-market activities of the portfolio across North America. We are excited about the future opportunities presented by GenAI technologies and believe our experience, innovation ecosystem, and market presence uniquely position us to capitalize on them. 10% of our partnerships and ventures are charities, including the British Asian Trust, BabyZone, and Onside Youth Zones. Our Partners provide direct, hands-on support to these charities as active board members and offer expert advice. We are excited to launch our US Graduate Programme in Austin, Texas! Joining one of our portfolio businesses, Fospha, as a Graduate, you will gain hands-on experience in a fast-paced and progressive environment, supporting us in building our next generation of GenAI-enabled tech businesses. You will also embark on a unique learning program, BC Adventurers, designed by our learning business, BC RedTeam, to help you develop and grow your entrepreneurial toolkit. This opportunity will kickstart your career working within either the Customer Success team or the Partnerships team in Fospha. You will be at the heart of our expansion into the US, utilizing the new GenAI products we have been building. This opportunity is specifically to join our team at Fospha, the marketing measurement platform for eCommerce brands. Fospha has achieved product/market fit in the last two years and quickly become the market leader for measurement in EMEA. We are a certified partner to Meta, TikTok, and Snap, and have worked with these customers to drive significant growth and value. We are now working with these partners to scale into the US market. This is a hugely exciting time to join Fospha, with an extraordinary opportunity to scale in the North American market, and our early hires will be crucial in delivering success from a strong and proven platform.

Requirements

• Graduates from any discipline are welcome.
• People who are curious, inquisitive, and want to understand 'why'.
• People who take responsibility for making things happen, independently and together.
• People who help colleagues in need and close loops, ensuring work is complete and has lasting impact.
• Adaptable and recognize the importance of flexibility to add value in a constantly evolving company.
• Proactive, curious, and unafraid of failure.
• Enthusiastic about what digitalization is doing to industries.
• A desire for doing new and challenging things.
• Deliver candid feedback with kindness and receive it with gratitude.
• Willingness to work together and get their hands dirty to deliver product success.

Nice To Haves

• Experience in start-ups.
• A tech-related degree.

Responsibilities

• Play a leading role in building and managing key client stakeholder relationships.
• Support initiatives to drive the awareness, understanding, and use of GenAI to address business pains and opportunities.
• Gain invaluable insights and tangible experience to develop your career within the Martech industry.
• Prepare for high performance in a fast-paced and agile environment, and kick-start your entrepreneurial journey.
• Apply learnings through a series of group activities and exercises.
• Support the building of our next generation of GenAI enabled tech businesses.
• Utilize new GenAI products we have been building as part of our expansion into the US.

Benefits

• Be part of a global leading digital venture builder with a chance to work with cutting-edge technologies
• Be exposed to the right mix of challenges and learning and development opportunities through Red Team
• Opportunities to travel to our HQ in London, White City
• Competitive salary + OTE
• 25 days PTO including 11 federal public holidays
• Your birthday off
• Health scheme
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed