Graduate Career Outcomes and Assessment Assistant (Student)

American University•Washington, DC
•Onsite

About The Position

This position coordinates administrative functions supporting the annual Graduation Census and academic internship programs in the Career Center at American University. The Assistant works to improve Graduation Census knowledge and response rates and internship evaluation response rates by conducting research and connecting with AU students, faculty, recent alumni, and select external audiences to collect Graduation Census data and internship evaluations. The Career Outcomes and Assessment Assistant will jointly report to the Director of Employer Relations & External Partnerships and the Director of Operations, Data, & Systems in the AU Career Center, and may supervise the work of one student assistant each semester.

Requirements

  • Must be currently enrolled in a graduate program at American University.
  • At least one year of relevant experience in a professional office setting.
  • Proficiency in Microsoft Excel, contact management systems, and social media platforms, particularly LinkedIn.
  • Demonstrated ability to learn and navigate systems and follow established processes.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and maintain accurate records.
  • Demonstrated initiative and the ability to work independently, meet deadlines, and achieve established goals.

Nice To Haves

  • Familiarity with Handshake and an online survey tool (e.g., SurveyMonkey, Qualtrics, CVENT/Inquisium).
  • Familiarity with career services programs and operations in a higher education setting.

Responsibilities

  • Conduct research and targeted outreach to recent bachelor’s and master’s graduates to support Graduation Census response goals.
  • Record, review, and validate the Graduation Census and internship evaluation data, ensuring accuracy and completeness.
  • Create, maintain, and update detailed tracking systems, documents, and status reports.
  • Support outreach to students, faculty, alumni, and external partners related to academic internship evaluations and other assessment efforts.
  • Monitor and triage survey-related email correspondence, prepare responses, and refer inquiries to appropriate Career Center colleagues.
  • Maintain privacy and confidentiality and follow established data governance practices when handling student, alumni, employer, and survey information.

Benefits

  • This position is available only to enrolled American University students.
  • Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions.
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