Graduate Assistant to SPA Online Program Directors (Student)

American University•Washington, DC

2d•Hybrid

About The Position

This position is available only to enrolled American University students. The Graduate Assistant to Online Program Directors (10-20 hours/week, year-round) supports online program directors, faculty, and academic staff with preparing and maintaining our online courseware; arranging practicum and residency activities; conducting program assessment actions; and other tasks related to program administration.

Requirements

Bachelor's degree.
Current graduate student status.
0-2 years of experience with related tasks.
Experience with Canvas content administration and development.
Experience with data management and visualization in Excel.
Basic comfort with data analysis software such as SPSS, Stata, or R.
Responsiveness using effective written communication and shared file management.
Ability to work independently with guidance and ask questions when needed.
Ability to work remotely with (as needed) select on-site responsibilities.
Strong attention to detail, accuracy, and task completion.
Ability to follow and report on established processes and checklists.
Commitment to providing courteous and responsive support to faculty and staff.

Nice To Haves

Preference for those students who reside in the DMV area.

Responsibilities

Term-over term course setup and content management: Copy course materials from primary into live Canvas courses; adjust course schedules and due dates; inspect for dysfunctions, broken links, and embedded materials; and publish student-ready content. Administer minor course updates.
Maintenance of MPAP/CTHS Student Central and LinkedIn groups: Enroll new students, develop and update content, and support the drafting of announcements; support the completion of New Student Orientation activities in the Student Central.
Administrative and research support: Support program assessment, including administration of student exit surveys and analysis and reporting on relevant assessment metrics; review program web content and assist recruitment of students, under guidance of SPA’s Office of Graduate Enrollment; and inform other administrative functions.
MPAP practicum and CTHS residency support: Support, track, and assess MPAP practicum and CTHS residency activities and alumni networks with guidance from online program directors and SPA events team.