Graduate Admissions Counselor

Fresno Pacific University•Visalia, CA

2d•Onsite

About The Position

The Graduate Admissions Counselor serves as a key ambassador for Fresno Pacific University (FPU), helping prospective students discover opportunities to advance their education and career goals through FPU's graduate programs. This relationship-focused role guides students through every stage of the admissions and enrollment process, from initial inquiry to successful enrollment, providing personalized support and encouragement. The position involves building meaningful connections with prospective students, community partners, and campus departments, and representing FPU's mission and values at recruitment events and outreach activities. Ideal candidates enjoy working with people, thrive in a dynamic environment, and are passionate about helping students advance their education.

Requirements

High School Diploma
One year of work experience in sales, customer service, or a related field
Strong interpersonal and communication skills
Strong organizational skills
Strong commitment to customer service
Willingness to occasionally travel regionally and work events when needed (nights and weekends may be required very occasionally)

Nice To Haves

Bachelor’s degree
Experience in a higher education setting
Experience with a Customer Relationship Management system

Responsibilities

Recruit prospective graduate students to attend Fresno Pacific University
Guide students through the admissions and enrollment decision-making process
Present to prospective students the best case for enrolling as a graduate student at FPU in a prospective student’s program of interest
Conduct individual and group student meetings both on and off campus.
Maintain professional and consistent communication and relationships with program directors and faculty.
Manage a distinct group of prospective students through the admissions process using a Customer Relationship Management system (CRM) with the support of Admissions Operations
Record all interactions with prospective students appropriately within the CRM.
Maintain regular communication with a distinct group of prospective students to encourage and support them through the admissions and enrollment decision-making process.
Work with FPU staff, faculty and administration on both community and regional activities and events including occasional travel as needed.
Serve as an articulate spokesperson for the mission, vision, and values of FPU.
Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.
Embrace the mission, vision , and values of Fresno Pacific University, affirm the FPU Faith Expectations , and support the ideals and practices articulated in " The Fresno Pacific Idea "
Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
Complete tasks timely with work that is comprehensive, complete, and accurate
Communicates clearly, listens attentively, and seeks to understand others
Collaborates productively with colleagues of varying skillset
Other job duties as assigned