GPS Graduate Admissions Specialist (Part-Time, Temporary)

UMass Lowell • Lowell, MA

1d • Onsite

About The Position

The GPS UG admissions team is seeking a part-time admissions specialist. This role is vital to supporting the needs of the UG admissions team through various administrative tasks, customer service, and student support. A strong desire to provide top-tier customer service is a must. Responsibilities include, but are not limited to; answering phones, processing paperwork related to student applications, processing course registrations for non-matriculated students, entering transfer credit information, answering emails, and updating and maintaining student records. New employees will be trained to gain a working knowledge of our Student Information System (SiS) and our available student services. They will also work with UMASS Lowell faculty, students, and staff and will handle confidential information. Seeking a candidate that has outstanding phone and email etiquette and the ability to answer questions in a professional and timely manner.

Requirements

• HS diploma or GED/equivalent required
• Background in customer support
• Proficient in MS office
• Outstanding phone and email etiquette
• Ability to answer questions in a professional and timely manner

Nice To Haves

• Previous higher education experience

Responsibilities

• Answering phones
• Processing paperwork related to student applications
• Processing course registrations for non-matriculated students
• Entering transfer credit information
• Answering emails
• Updating and maintaining student records
• Working with UMASS Lowell faculty, students, and staff
• Handling confidential information

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED