GPO Implementation Specialist (Corporate Supply Chain)

Community Hospital Corporation•Plano, TX

14h•Onsite

About The Position

Community Hospital Corporation (CHC) is seeking a GPO Implementation Specialist (Corporate Supply Chain) to support the Vice President Supply Chain Operations and Implementation. This role is responsible for providing analytical support to ensure a seamless onboarding experience for new member partnerships transitioning to the HealthTrust GPO through CHC Supply Trust. The specialist will serve as the central point of contact for all new implementation projects, owning the execution of the implementation workplan from start to finish. This role requires accurate, timely completion and a best-in-class customer experience. The position is an onsite role at CHC's corporate offices in Plano. The role thrives on cross-functional collaboration, bridging the gap between internal teams (Sales, Account Management, and Analytics) and external partners (HealthTrust, members, distributors, wholesalers, and suppliers). Beyond project management, the specialist will be responsible for cultivating strong business relationships and ensuring all partners receive outstanding service.

Requirements

4 years of experience in the healthcare industry (specifically within the supply chain).
2–5 years of project management experience.
Bachelor’s Degree
Proven ability to successfully manage and track multiple projects simultaneously within agreed timelines and performance measurements with minimal direction.
Strong knowledge of purchasing, inventory management systems, procurement, supplies distribution/operations, contracting, capital equipment, and automated systems.
Excellent interpersonal and communication skills, with a demonstrated ability to present information accurately and effectively to diverse audiences.
Must demonstrate executive presence and emotional intelligence, remaining calm and confident in challenging situations.
Intermediate analytical capabilities, specifically utilizing MS Excel for data tracking and reporting. Specifically use of Pivot Tables, VLOOKUP etc.
Demonstrated proficiency with Microsoft Office Suite (Word, PowerPoint, Outlook, etc.).
A strong passion for results with the ability to maintain high personal standards in a high-profile, fast-paced team environment.
Highly agile and adaptable to changing work demands.
Highly collaborative, proactive self-starter who thrives in hands-on, team environment.
Experience navigating internally and externally in customer/partner and supplier relationship management, process development, teamwork, communication and project management.
Creative thinker who can innovate and develop value opportunities for assigned responsibilities.
Analytical and can work with subject matter experts to develop/enhance reporting tools.

Responsibilities

Coordinate the successful completion of the CHC Supply Trust Implementation Work Plan for assigned new members, including Salesforce account set up and system maintenance, project development, data gathering, and status updates.
Coordinate all essential work streams and participants (including medical/surgical, pharmacy, food, and others) to ensure all milestones are achieved per plan.
Work closely with various internal teams to enhance customer experience and streamline processes.
Recommend updates to the Implementation Work Plan to improve the team and member experience; identify and incorporate efficiencies that increase the speed and accuracy of the transition.
Develop a deep understanding of each customer's supply chain operations and procedures, adapting internal project processes to meet individual customer needs and expectations.
Track project results and communicate real-time status updates of all new customer implementations to all internal and external stakeholders, including members.
Work highly collaboratively with Contracted Distributors/Wholesalers, Contracted Suppliers, and internal teams (account management, analytics, purchased services, operations).
Communicate regularly with the VP of Supply Chain Operations & Implementation to report progress and proactively troubleshoot obstacles as they arise.
Develop and maintain strong relationships across all levels of Company management to serve as a reliable technical resource.
Support distribution pricing connection facilitation and savings documentation throughout the implementation process.
Contact members directly to obtain appropriate paperwork and missing information required to connect agreements.