Government Services Support Specialist

RBGlobal•Fort Worth, TX

10d•$18 - $23•Hybrid

About The Position

The GovPlanet Government Services Support Specialist responsibilities include providing administrative support to ensure efficient post sale operations in support of GovPlanet Contracts. You will support managers and employees through a variety of tasks related to post sale operations and serve as point person for the Standard Form (SF 97) team. Duties include communicating via phone and email both within and outside the organization, ensuring that all administrative tasks are completed accurately and delivered with high quality and in a timely manner.

Requirements

2-5 years in clerical or administrative position
Computer literate with good command of Microsoft Office and proficient in Excel
Must be extremely detail oriented, and maintain strict guidelines in reviewing customer provided documents
Must be able to provide clear and concise instructions to customers regarding the completion of government provided forms
Must remain flexible and ready to adapt to ever changing government agency requirements
Ability to make sound judgment decisions.
Proactively assess focus’ success and highlight potential problem areas with contingency plan.

Nice To Haves

Previous Military Experience with an adjudicated security clearance preferred.
Potential planned travel to government locations from time to time

Responsibilities

Responsible for the production and issuance of ownership documents provided to customers for Government Surplus rolling stock
Produce, file, track, and send title documents and U.S. Government issued documents to current customers in support of various U.S. Government, Department of Defense (DoD), and State and Local Government contracts
Communicate with internal and external stakeholders regarding inquiries on their SF 97
Implement and continually improve standard operating procedures regarding the production, issuance, and tracking/reporting of Standard Form 97