Government Renewal Account Manager (Remote in US EST & CST)

Pitney Bowes•US FL Remote, FL

8d•Remote

About The Position

Pitney Bowes is seeking a Government Renewal Account Manager to join their SendTech Solutions Digital Shipping team. This is a remote sales position, and qualified candidates must reside in the United States, specifically within the Eastern and Central Time Zones. The role focuses on client-centric sales, aiming to close deals and directly impact the company's Annual Recurring Revenue (ARR) goal. The ideal candidate is forward-thinking, committed to championing new ideas, and focused on retaining business while ensuring client satisfaction. This position involves outbound calling to manage and upgrade the existing government business portfolio, adapting to situations requiring strong sales aptitude, and using effective selling techniques to probe, present, and close sales. The role also requires working with decision-makers to address needs, resolve issues with lease agreements, right-size solutions, and overcome objections by highlighting program benefits and the company's value proposition. Collaboration with internal teams to resolve errors and client escalations, and identifying performance improvement changes are also key responsibilities.

Requirements

1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
Ability to overcome objections effectively to close the sale
History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software
Confidently initiate outbound sales calls
Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting
Must be legally authorized to work in the US.
Must have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
Must have the technology to work successfully at home

Nice To Haves

Preferred experience working with Government, NGO, Non-Profit accounts

Responsibilities

Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions
Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
Partner with internal teams to resolve all errors and client escalations
Identify and implement changes needed to improve performance
Raise the bar for yourself, your team, and the client