Government Relations Manager - State and Local

TD•Boston, MA

7d•$97,240 - $145,600•Onsite

About The Position

The Government Relations Manager – State and Local leads TD Bank’s engagement with state and local governments to advance business objectives and protect the Bank’s interests and reputation. Supporting the New England Market, the role monitors and analyzes political, legislative, and regulatory developments; develops and executes advocacy strategies; builds relationships with public officials and industry partners; and translates emerging policy issues into actionable guidance for leaders. The role works across business lines and corporate functions to coordinate engagement, address risks, and advance policy priorities. The position is part of the State and Local Government Relations team within Government Relations in Corporate and Public Affairs. The team builds relationships with governor’s offices, state legislators, regulators, big-city mayors, and councils across TD’s footprint, advocating on policies that affect customers and communities and helping TD be a trusted partner. The Manager serves as a liaison with internal and external stakeholders, conducts research and analysis, supports preparation and delivery of materials, coordinates communications, anticipates and manages objectives and outcomes, and provides administrative support. The role requires an advanced understanding of state and local government operations and reports to the Head of State and Local Government Relations. The Manager oversees government relations activities and projects of moderate scope and complexity, provides research and analysis for planning and executive decision-making, and supports a broad portfolio of work with internal stakeholders. Responsibilities also include administrative coordination, relationship management, tracking milestones and performance, completing sensitive initiatives with discretion and minimal direction, and communicating complex issues in a compelling business context. The role monitors emerging issues affecting TD, elevates the Bank’s profile with public officials, and coordinates with regional presidents, executives, and state trade associations to advance policy objectives.

Requirements

Undergraduate degree or relevant professional certifications, designations, or equivalent.
At least 7 years of relevant experience.
Advanced knowledge of government relations disciplines and practices, relationship management, the external business environment, government operating structures, supported lines of business, the banking industry, and internal customers.
Working knowledge of governmental operations at the state and local levels.
Ability to research and analyze issues related to governmental actions and proposals.
Ability to communicate and work effectively with government officials at all levels.
Demonstrated ability to provide administrative support in an environment requiring specialized knowledge of governmental functions.
Organizational awareness and resourcefulness, including knowing whom to engage to identify solutions and resolve issues.
High degree of personal integrity and ability to recognize and manage access to sensitive Bank information.
Willingness to learn the business and develop leadership skills in a fast-paced environment.
Superior verbal and written communication skills; professional, confident, transparent, and concise communication style.
Excellent judgment, relationship management, impact, and influence skills, with the ability to work effectively with leaders at all levels.

Responsibilities

Develop and implement proactive strategies and tactics for managing government-related issues and activities in support of business objectives and the Bank’s reputation.
Monitor, analyze, and prioritize emerging state and local legislative and regulatory issues that may affect TD Bank and its business units.
Research government actions and proposals and provide analysis to support planning and decision-making by Government Relations leadership.
Advise and educate senior management and business partners on government relations, communications, and interactions with government agencies and representatives.
Serve as a key reference for business partners on government relations matters and represent their interests externally in relation to government policies and regulations.
Build and maintain relationships with public officials, agency representatives, industry partners, and internal stakeholders.
Plan and participate in meetings and events that build relationships and goodwill between TD Bank and state and local government officials.
Coordinate with regional presidents, executives, the Head of State and Local Government Relations, and state trade associations to advance TD’s policy objectives.
Support planning and execution of a diverse portfolio of activities and coordinate with internal stakeholders on behalf of the Head of State and Local Government Relations.
Provide administrative support, including scheduling, document preparation, correspondence, and coordination of activities.
Track milestones and performance measures and prepare summary reports for executive review.
Complete sensitive projects and initiatives with discretion and minimal guidance, ensuring issues are resolved.
Manage budgets within forecast, coordinate billings and quarterly forecasts, and identify ways to improve communications spending efficiency.
Prioritize workload, meet service and productivity requirements, and comply with enterprise frameworks and regulatory requirements.
Conduct internal and external research, analyze program effectiveness, and support development and delivery of presentations and communications.
Identify and manage risks, escalate high-risk issues, and help maintain effective risk-management controls.
Keep colleagues informed about project status and relevant developments, share expertise, mentor others, and contribute to team development.
Build productive working relationships with internal and external partners and contribute to a fair, positive, and equitable work environment.

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
Banking benefits and discounts
Career development
Reward and recognition
Training and onboarding
Online learning platform
Mentoring programs
Variable compensation and incentive awards, potentially including cash and/or equity awards