GOC-III (R2 CONTRACT MONITOR)

State of Florida • Cross City, FL

2d • Onsite

About The Position

The Florida Department of Corrections is hiring a Government Operations Consultant III in Region II, reporting to Central Office in the Office of Health Services. This Career Service position provides regulatory oversight and analytical support by monitoring, reporting on, and ensuring compliance with statutes, policies, and contractual requirements for comprehensive health care services. It is not a telework position; the employee must report to the FDC office in the area served.

The role involves reviewing and monitoring contracted health care services and related administrative, operational, and programmatic functions at institutions. The incumbent evaluates compliance with applicable statutes, rules, department policies and procedures, Office of Health Services Health Services Bulletins, ACA standards, professional practice standards, contractual requirements, and corrective action plans. The position also leads the Regional Health Services Monitoring Team and coordinates monitoring activities with institutional leadership and contractor staff.

Requirements

• High school diploma or equivalent.
• Willingness to travel to each of the Department’s fifteen Region II institutions at least once every six months.

Nice To Haves

• Experience at a supervisory level.
• At least a medium skill level in Microsoft Office Suite, especially Outlook, Word, and Excel.
• Experience using inmate/offender management system software.
• Experience using electronic medical record software.

Responsibilities

• Review and monitor administrative, operational, and programmatic functions and protocols related to health care services at institutions for ongoing compliance with statutes, rules, department policies and procedures, OHS Health Services Bulletins, ACA standards, and professional practice standards.
• Review and monitor compliance with corrective action plans for deficiencies identified in previous departmental monitoring reviews and Correctional Medical Authority surveys.
• Collect, analyze, and interpret findings on administrative performance measures, including health record maintenance, inmate grievances, HIPAA/HITECH compliance, ACA/NCCHC survey compliance, timely report submission, staffing requirements, licenses, and permits.
• Collect, analyze, and interpret findings on contractor compliance with contractual terms and conditions.
• Produce standardized monitoring reports for departmental monitoring reviews, CMA surveys, and corrective action plans.
• Serve as Team Leader for the Regional Health Services Monitoring Team.
• Coordinate pre-monitoring review schedules with institutional leadership and contractor staff.
• Ensure team members have outcomes data and other resources needed for monitoring visits.
• Serve as liaison to contractor staff during monitoring visits.
• Ensure monitoring activities comply with the monitoring plan approved by the Contract Compliance Officer, including timelines for contract monitoring tasks.

Benefits

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental dental, vision, life, disability, and hospitalization insurance.
• Tuition-free college courses.
• Florida Retirement System pension plan.
• Florida Retirement System investment plan (401(k)-type retirement plan).
• Deferred Retirement Option Program (DROP).
• Deferred compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED