GOVERNMENT OPERATIONS CONSULTANT I - 40046110 1
About The Position
The Government Operations Consultant I is a professional position specializing in providing individual or group employment services, human resources services, and program management assistance in a One-Stop Center or office by assisting with human resource and programmatic service delivery strategies, educating staff, creating reports and training documents related to current employment and program initiatives, and providing technical assistance. The Government Operations Consultant I is a member of the Florida Commerce team with CareerSource Broward. You will assist in helping Floridians obtain wage benefits for qualified individuals who are out of work and provide human resource and program assistance. This position reports directly to the Sr. Management Analyst Supervisor. The incumbent’s primary duty is directly related to assisting the operations department and CSBD customers/providers. The incumbent must exercise discretion and independent judgment with respect to matters of daily operations. Work is performed within federal, state, and local workforce development guidelines and regulations, as well as local policies and procedures. Guidelines include state and federal regulations, corporate personnel rules, policies, and procedures, labor laws, technical assistance guides, and research. This position description in no way states or implies that these are the only job duties to be performed. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. FL Commerce is a fast-paced work environment in which critical thinking and prioritizing is a must.
Requirements
- Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
- Knowledge and advanced skills in Microsoft Word, Excel, and Outlook.
- Ability to use standardized methods of data collection and analysis; record, collect, evaluate, and analyze data.
- Ability to understand and apply applicable rules, regulations, policies, and procedures relating to human resource, operational, and management activities.
- Ability to organize data into a logical format for presentation in reports, documents, and other written materials.
- Possess and provide excellent customer service.
- Establish and maintain effective working relationships with others.
- Apply applicable rules, regulations, policies, and procedures.
- Conduct effective interviews.
- Work independently by planning, organizing, and coordinating work assignments.
- Ability to make presentations in group or individual settings.
- The incumbent must possess or obtain certification as a Workforce Professional within 60 days of employment in this position.
- As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.
- Proficient in all Microsoft Office applications and possess extensive Word and Excel skills
- A degree in human resources, business, education or a related field, experience in office administration, or other related business services.
- Ability to analyze data, draw valid conclusions, and problem solve.
- Demonstrate strong oral and written communication skills as the position requires significant report writing and public speaking responsibilities.
- Registered in Employ Florida.
Nice To Haves
- A Bachelor’s Degree from an accredited college or university and 2 years of experience in program management, human resources, business, or a related field.
- Experience in sales, marketing, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
- Possess the ability to utilize state workforce development databases and possess the ability to utilize the Internet to conduct research and obtain data.
Responsibilities
- Provide individualized or group specialized counseling services to targeted groups using standardized techniques, which will assist customers in determining training and educational and employability goals.
- Assist in the dissemination of policies from the state and the local agency
- Assist in providing information and documents as appropriate for employment-related services as required.
- Assist in providing monitoring and technical assistance to program staff and assist in implementing new programs.
- Assist in monitoring services through the compilation of data into reports.
- Assist in the development of weekly, monthly, quarterly, and annual reports.
- Complete human resource and programmatic forms, documents, and reports.
- Assist in preparing reports and training materials related to program implementation and services.
- Assist in developing staff training programs.
- Perform related work as required.
Benefits
- State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
- Retirement plan options, including employer contributions (www.myfrs.com)
- Nine paid holidays and a Personal Holiday each year
- Annual and Sick Leave Benefits
- Student Loan Forgiveness Program (Eligibility required)
- Flexible Spending Accounts
- Tuition Fee Waivers (Accepted by major Florida colleges/universities)
- Ongoing comprehensive training provided
- Career Growth
- Highly skilled, professional environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
