OPS GOVERNMENT OPERATIONS CONSULTANT I - 64858658 1

State of Florida • Tallahassee, FL

1d • Onsite

About The Position

This position is within the Department of Health, Division of Medical Quality Assurance, Bureau of Enforcement, Consumer Services Unit. It is an open competitive opportunity for an OPS (Other Personnel Services) employee. The role involves analyzing and processing cases related to background screening of healthcare practitioners and complaints against Florida health care providers to determine violations of statutes or rules. The employee will analyze data, develop solutions, and consult with various organizations. Responsibilities include interpreting and applying statutes, policies, and regulations, reviewing documents, conducting investigations, issuing subpoenas and citations, preparing investigative reports, and testifying at hearings. The position also provides technical assistance, consultative services, and direction for data and report development. Additionally, the role involves researching and disseminating reports, acting as a liaison between various parties, evaluating and recommending changes to laws and regulations, representing the agency at meetings and hearings, assisting in mediation, and providing training on new procedures. The position is located in Tallahassee, FL.

Requirements

• Proficient computer skills to include Word, Excel, PowerPoint and Outlook
• Knowledge of computer data bases
• Knowledge and use of the compliance management system and licensing system used by the Agency
• Knowledge of laws, legal codes, court procedures and government rules & regulations
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Understanding written sentences and paragraphs in work related documents
• Communicating effectively with others in writing
• Talking to others to effectively convey information
• Ability to establish and maintain effective working relationships with others
• Ability to plan, organize and prioritize work assignments
• Using logic and analysis to identify the strengths and weaknesses of different approaches
• Investigating and researching
• Knowing how to find information and identifying essential information
• Finding ways to structure or classify multiple pieces of information
• Ability to maintain a high degree of accuracy and close attention to detail
• Organizational skills
• Effectively manage time
• Ability to travel
• Ability to maintain strict confidentiality
• Experience in data entry, case management, reviewing or auditing documents for specific criteria
• Experience applying applicable laws, rules, regulations, policies, and procedures
• Experience researching and gathering data
• Experience preparing reports and correspondence
• Must be physically present in the office to effectively perform job duties and responsibilities.
• Must satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.
• Male applicants born on or after October 1, 1962, must be registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
• Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.
• Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287).
• Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Nice To Haves

• High School Diploma or equivalent

Responsibilities

• Analyzes and processes cases based on background screening of healthcare practitioners, complaints against Florida health care providers to determine if there is a violation of Florida Statute or Rule.
• Consults with federal, state, and local organizations on matters related to reports/complaints.
• Interprets and applies statutes, policies, and regulations in analyzing complex data regarding patient care and malpractice issues involving health care practitioners.
• Reviews documents and/or contacts appropriate parties to ensure compliance with applicable statutory and regulatory requirements.
• Conducts investigations when appropriate; issues subpoenas, citations, cease and desist agreements and notices of non-compliance; contacts and interviews witnesses and experts as necessary when conducting investigations; prepares investigative reports and prepares file for legal review; testifies at hearings as necessary.
• Provides technical assistance, consultative services and direction for development, implementation and evaluation of data and reports.
• Researches, prepares, and disseminates reports of a topical or statistical nature as required by management or agency officials.
• Consults with, assists, and acts as liaison between and among the professional boards, complainants, licensees, consultants, other governmental agencies, and the various sections of the agency; assists in the development of consumer education materials.
• Evaluates and interprets laws, rules, and regulations as they apply to various practice acts and related statutes and recommends changes as necessary.
• Represents the agency at board meetings, probable cause panel meetings, hearings, conferences; attends education seminars to enhance professional development and expertise.
• Assists as mediator in resolution of complaint issues.
• Assists with training in use of new forms, reports, procedures according to policy.
• Performs other duties as required.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed