GOVERNMENT OPERATIONS CONSULTANT I - 60000523

State of Florida•Gainesville, FL

1d•$40,321 - $85,005•Onsite

About The Position

This is a highly responsible and professional position serving as the Government Operation Consultant I within the Risk Management Unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. Specific Duties and Responsibilities include: This position serves primarily as the Hospital Health Care Risk Management Investigator and Quality Improvement Department of North Florida Evaluation and Treatment Center under the auspices and direct supervision of the NFETC Director of Risk Management / Quality Improvement Department. This is a highly responsible, professional and administrative position focusing on reducing, controlling, or eliminating the possibility of risk and financial loss to the institution. This is accomplished by assessing, planning, and coordinating activities to prevent or minimize accidental injury, illness, property damage, or other preventable loss or negligent acts. This employee will assist in the development and deployment of a comprehensive risk management program and will maintain and manage a Risk Investigations Tracking Log system which gathers data on incidents involving people served as well as staff. Provide oversight of Unusual Events reporting and facilitation of weekly Unusual Events Oversight Team meetings. A monthly report shall be provided for the Hospital Administrator's review/signature outlining a summary analysis of the trends and patterns of all Unusual Events for the month. Incumbent will maintain active awareness of healthcare risk management best practices and act as a liaison regarding risk issues with the Mental Health Facilities Program Office as well as our sister facilities throughout the state. Responsible for identification and proper reporting of critical events as outlined in CFOP 155-25, as well as facilitation of south and north campus investigations as indicated. Participate in a variety of Center-wide committees, to include: Co-Chairing the Center Risk Management Team; the Unusual Events Oversight Team; the Resident Services Management Team; The Emergency Response Management Team and attending daily morning report. Develop and deliver in-service training regarding risk issues to staff at NFETC. All trainings will be competency-based and employee is responsible for tracking attendance and providing this data to the Staff Development and Training Coordinator for inclusion in the Center's training database. Manage all mandated and elective monitoring audits that relate to resident care issues involving the use of seclusion and restraints, produce reports and present the data as directed by the Quality Management RNC, in collaboration with the Medical Executive Director, Executive Nursing Director (END), and other applicable department heads. Review all Center-Wide incidents of "Use-of Force", "Seclusion", and "Restraints". Cross-train with the QM RNC and serve as back-up/support as indicated for the Post Event Review (PERT) process. In the absence of the RNC, this employee will be expected to coordinate the scheduling of PERTs, in concert with the psychology Department. During these instances, PERTs will be conducted by the next working day following a qualifying event and the report will be completed and disseminated to the affected parties the same day. Work, in conjunction with the QM RNC to assist in the gathering and maintaining of Center-wide CARF accreditation data, files and material. Participates in other Quality documentation and projects related to Vacancy reports and Priority of Efforts (PoE) documentation as needed. Cross trains such that has knowledge of these reports, etc. and the software necessary to complete these tasks. Manages the entire process related to hospital policies and procedures; ensures that timelines are followed for review and editing; distributes copies of revised procedures to work units; serves as chairperson of the Publication Management Committee (PMC); ensures that records are kept on decisions made in PMC meetings; maintains annual review calendar. Conducts audits of policy /procedure throughout the center; provides corrective feedback on necessary corrections; assists managers in solving problems associated with maintenance of policies/procedures or on their implementation, development and conducts training on maintenance and related policy/procedure issues. Performs other duties as assigned.

Requirements

Basic knowledge of methods of data collection and analysis.
Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
Ability to organize data into logical format for presentation in reports, documents, other written materials and visual displays.
Ability to conduct fact finding research.
Ability to utilize problem solving techniques.
Ability to work independently.
Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
Ability to plan, organize and coordinate work assignments.
Ability to establish and maintain effective working relationships with others.
Ability to work with a team of staff working on a specific task.
Proficiency in computer based software to communicate data and analyses.
Must be able to travel up 17 stairs and 50 feet if necessary.
Must have normal vision and hearing, including use of corrective devices.
Must be able to do repetitive movements with both arms and hands, neck and head; up to 60 movements in 1 hour.
Must be able to demonstrate competency in all areas of training, some of which requires physical activity such as safe operation of job essential tools and equipment, CPR, MANDT and Heimlich training.
Must be able to bend, twist, turn, kneel, push and stoop 10 times in one hour, if necessary.
Must be able to physically operate all equipment necessary to do job tasks, including using a keyboard or pushing a cart or distributing mail.
Must be able to Drive an EZ Go golf cart, if job essential.
Must be able to drive for up to 3 hours at a time, if job essential.
Must be able to lift 20 pounds.
Must be able to sit for 1 hour without a break.
Must be able to work 8+ hour shifts on occasion.
Must be able to remain alert for a period of 1 to 9 hours including normal breaks.
If positions have responsibilities concerning direct care, the staff must be physically able to access all areas of the Center.
A bachelor's degree from a college or university and three years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
Candidate Profile (application) must be complete in its entirety.
Work History - entered with the most recent/current listed first.
Any and all State of Florida jobs
Any and all Florida University jobs
All periods of employment
Periods of unemployment
Gaps 3 months or more
Education
Volunteer Experience
Include supervisor names and phone numbers including current place of employment.
Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment.
Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Nice To Haves

A master's degree from a college or university can substitute for one year of the required experience.
Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

Responsibilities

Serves primarily as the Hospital Health Care Risk Management Investigator and Quality Improvement Department of North Florida Evaluation and Treatment Center.
Assists in the development and deployment of a comprehensive risk management program.
Maintains and manages a Risk Investigations Tracking Log system.
Provide oversight of Unusual Events reporting and facilitation of weekly Unusual Events Oversight Team meetings.
Maintains active awareness of healthcare risk management best practices and acts as a liaison regarding risk issues.
Responsible for identification and proper reporting of critical events.
Facilitates south and north campus investigations.
Participates in a variety of Center-wide committees, including co-chairing the Center Risk Management Team, the Unusual Events Oversight Team, the Resident Services Management Team, and the Emergency Response Management Team.
Develops and delivers in-service training regarding risk issues to staff at NFETC.
Manages all mandated and elective monitoring audits that relate to resident care issues involving the use of seclusion and restraints.
Reviews all Center-Wide incidents of "Use-of Force", "Seclusion", and "Restraints".
Cross-trains with the QM RNC and serves as back-up/support for the Post Event Review (PERT) process.
Assists in the gathering and maintaining of Center-wide CARF accreditation data, files and material.
Participates in other Quality documentation and projects related to Vacancy reports and Priority of Efforts (PoE) documentation.
Manages the entire process related to hospital policies and procedures.
Conducts audits of policy/procedure throughout the center.
Assists managers in solving problems associated with maintenance of policies/procedures or on their implementation, development and conducts training on maintenance and related policy/procedure issues.
Performs other duties as assigned.