GOVERNMENT OPERATIONS CONSULTANT I - 42003087
About The Position
The Government Operations Consultant I serves in the Florida Department of Agriculture and Consumer Services’ Office of Rural and Family Lands Protection Program (RFLPP), which acquires agricultural easements for working agricultural lands. The position handles confidential applicant information and requires independent work with minimal supervision, strong working relationships, adaptability to changing priorities, computer software proficiency, and the ability to meet deadlines. The role maintains the Consumer Relationship Management system and application portal, reviews submissions for completeness and accuracy, organizes supporting documents, updates applicant records, and tracks application status through technical review and selection. It coordinates communications with applicants and other constituents, responds to questions about program participation and portal access, follows up on deficiencies, maintains participant correspondence and certification records, and supports mapping for submitted applications. The position also provides administrative support to the RFLPP Program Manager, including tracking assignments and purchase orders, scheduling meetings and calendars, supporting records management and project tracking, answering and routing calls, researching land-use data, compiling reports, entering data, preparing correspondence, and assisting with presentations. It supports the acquisitions team by requesting and monitoring services such as title work, surveys, appraisals, and closings, and by maintaining associated records and financial and departmental documentation. Other related duties may be assigned.
Requirements
- High school diploma or equivalent and six years of professional or nonprofessional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering, or administrative work; or a bachelor’s degree from an accredited college or university and two years of qualifying professional experience; or a master’s degree from an accredited college or university, which may substitute for one year of required experience.
- Possession of a valid Class E driver license.
- Strong organizational skills.
- Proficiency with Microsoft Office Suite, telephone, copier/scanner, electronic data processing software for data capture and sorting, and creating reports and spreadsheets.
- Ability to handle confidential applicant information and work independently with minimal supervision.
- Ability to maintain good working relationships, adjust to changing work priorities, and meet deadlines.
- Computer software proficiency.
Responsibilities
- Maintain the Consumer Relationship Management system and application portal, monitor incoming applications, and review submissions for completeness and accuracy.
- Upload and organize application materials and supporting documentation, including letters of support, authorized representative forms, ownership transfer documents, and other required records.
- Update owner and agent information and track application status through application, technical review, and selection committee processes.
- Coordinate applicant communications, provide portal access and application instructions, respond to inquiries, notify applicants of deficiencies, and update records as information is received.
- Distribute certification forms and maintain records of participant correspondence, including withdrawal requests.
- Maintain shapefiles and maps for submitted applications and upload completed mapping products to application records in the portal.
- Provide administrative support to the Program Manager by recording, tracking, and reporting assignments; arranging meetings and conference resources; and scheduling and maintaining calendars.
- Track task assignments and purchase orders to support timely submission and preparation of warrant requests.
- Conduct file research and support organization, records retention, and project tracking.
- Answer telephone calls professionally and transmit information accurately to appropriate staff.
- Collect, review, and research land-use data and compile related reports.
- Perform data entry, prepare correspondence, and assist with developing presentations.
- Request and monitor acquisition services, including title work, surveys, appraisals, and closings.
- Prepare and maintain acquisition-service records and related financial and departmental support documentation.
- Perform other related duties as assigned.
Benefits
- Annual and sick leave benefits.
- Nine paid holidays and one personal holiday each year.
- State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
- Retirement plan options, including employer contributions.
- Flexible Spending Accounts.
- Tuition waivers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
