Governance Manager, Trade Compliance

The TJX Companies, Inc.•Marlborough, MA

1d•Onsite

About The Position

In this role you will lead and manage the development and standardization of Trade Compliance governance tools, processes, and controls to ensure clear decision‑making, accountability, and performance standards. Ensuring compliance with U.S. Customs and other regulatory requirements through effective policies, risk assessments, internal controls, and monitoring. You’ll oversee the policy development and continuous improvement of SOPs, systems implementation, auditing, and corrective action programs. Partner cross‑functionally with Logistics, Legal, Risk Management, IT, and key stakeholders to drive compliance, reduce regulatory risk, and improve operational efficiency.

Requirements

Bachelor’s Degree
CBP Broker License
5+ minimum years of work experience in Regulatory Compliance
experience with risk and controls management program / project management and global supply chain
Advanced knowledge of global trade regulations and customs compliance
Experience leading cross functional programs/projects
Demonstrated success in impact assessment and change management
Microsoft Office Suite and other office management tools and applications required
System governance, controls and workflow implementation

Nice To Haves

Preferred certification in Project Management

Responsibilities

Supports the development and execution of trade compliance audit strategies and programs, supporting TJX’s participation in CBP’s CTPAT / ISA Trusted Trader program.
Designs, maintains validates and ensure implementation of internal controls and procedures to ensure compliance with Customs and other importing government agency regulatory requirements.
Oversees execution of system governance processes and framework, including review and approval of system changes, enhancements, and configurations to ensure operational compliance and internal controls. Including collaboration with business partners to evaluate and communicate impact of system changes and audit strategies to ensure effective risk mitigation.
Develops, documents, and implements audit governance mechanisms and decision rights within the Trade Compliance functions; directs processes to conduct periodic reviews and updates
Develops, implements, and ensures adherence to procedures, recordkeeping requirements, standards, and tools to support consistent process execution, reporting, and communication across the Trade Compliance organization.
Partners with various Business Leaders and Logistics Associates define process and procedure requirements, resources, and tools while establishing and managing a consistent cadence for internal and external stakeholder communications related to governance, process and system updates.
Ensures training, implementation and ongoing governance of new or revised policy and procedures while managing and maintaining resources including Logistics website, SharePoint sites, and repositories for SOPs, SOWs, and related documentation.
Leads targeted risk assessments and compliance with governance framework and regulatory requirements
Identifies, reports and escalates compliance and operational risks, issues and control enhancements.
Manages governance program, delivery, implementation and alignment to company goals and objectives.
Review, obtain approval and publish/communicate Decision Rights
Escalates to Leadership non-compliance areas and operational risks
Manages governance program assessment and decides recommendations.
Determines modifications to process, recommendations on best practices to improve overall compliance, efficiency, reduce import cost/duty, mitigate risk.