Google CES Engineer
About The Position
Join our IT team, advance your career, and seize the opportunity as a Digital Employee Experience Google CES Engineer. We foster a culture of knowledge sharing and actively seek innovative thinkers who aim to shape the future. In this role, you will gain valuable experience into our business operations and have the opportunity to be an integral part of something big! The Google Engineer for Customer Engagement Suite (CES) is a visionary and hands-on technical leader responsible for designing, implementing, and optimizing enterprise-scale solutions using Googles Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms. This individual will define technical standards, ensure architectural integrity, and guide customers through their digital transformation journeys, leveraging the latest advancements in Google Cloud technologies.
Requirements
- Visionary and hands-on technical leader
- Experience with Google's Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms
- Ability to define technical standards
- Ability to ensure architectural integrity
- Ability to guide customers through digital transformation journeys
- Knowledge of the latest advancements in Google Cloud technologies
Responsibilities
- Designing, implementing, and optimizing enterprise-scale solutions using Googles Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms.
- Defining technical standards.
- Ensuring architectural integrity.
- Guiding customers through their digital transformation journeys, leveraging the latest advancements in Google Cloud technologies.
Benefits
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1-10 employees
