Golf Supervisor

ALM Eaglewood LLC•Itasca, IL

14h•$19 - $21•Onsite

About The Position

Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest’s expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee’s lives. A job at Eaglewood Resort is unlike any other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll be part of our success and our family. Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Requirements

Must be available to work weekends, holidays, early mornings, and evenings based on business needs.
Previous golf, hospitality, or customer service experience preferred.
Previous supervisory or leadership experience preferred.
Must possess a strong working knowledge of golf and passion for the sport.
Strong communication and organizational skills.
Ability to work outdoors and in varying weather conditions.

Responsibilities

Provide friendly, professional service to all guests and golfers.
Respond to guest questions, requests, and concerns promptly.
Maintain knowledge of the golf course, tee times, resort amenities, and golf services.
Assist with daily tee sheet and golf operations.
Coordinate golf carts, player services, bag handling, and guest areas.
Ensure carts, equipment, and golf areas are clean, organized, and ready for guests.
Monitor pace of play and address operational issues as needed.
Communicate course conditions, weather concerns, and operational changes to the team.
Follow all safety procedures and company policies.
Supervise, train, and support Golf team members.
Assign daily tasks based on business levels and operational needs.
Assist with scheduling and staffing.
Work closely with the Golf Manager, Golf Shop, Course Maintenance, Food & Beverage, and other resort departments.
Report guest concerns, accidents, equipment issues, and other operational concerns to management.
Assist with inventory, equipment, and departmental supplies.
Follow all Eaglewood Resort & Spa and Arbor Lodging policies and procedures.
Maintain confidentiality and professionalism in all employees and guest matters.