Golf Shop Lead (Austin Parks and Recreation)

City of Austin•Austin, TX

3d•$22 - $24•Onsite

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security : Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth : Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Purpose: Under close supervision, this position coordinates and performs various customer services in the operation of a golf shop.

Requirements

Knowledge of golf courses and golf shop products.
Knowledge of City practices, policies and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in planning and organizing.
Ability to operate cash register and make change.
Ability to lead and train others.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other City employees and the public.
Graduation from an accredited high school or equivalent plus one (1) year of retail business work experience.
Experience may substitute for education up to four (4) years.
Valid Texas Driver License.

Nice To Haves

Experience working in a golf pro shop or golf retail shop providing customer service.
Experience operating a cash register including cash transactions, checks, and charges, and compiling revenue reports for a golf course.
Retail merchandising experience including maintaining store inventories, and ordering, stocking, and pricing merchandise for golf courses or golf retail shops.
Golf industry experience including an advanced understanding of the rules of golf, familiarity with golf merchandise and equipment, and tournament work experience.
Knowledge of RecTrac or similar Point of Sale (POS) system software.
Basic knowledge of Microsoft Word, Excel, PowerPoint, Teams, and Outlook.
Ability to travel to more than one work location.

Responsibilities

Coordinates work of other golf shop personnel in the sale of golf equipment and supplies.
Oversees the collection of payments for retail sales and rental of range balls.
Accounts for all money received.
Oversees the rental of carts and collection of greens and cart rental fees.
Assigns phone coverage.
Answers and assists other golf shop personnel with, golf shop service related questions.
Oversees the arrangement of merchandise.
Performs support services for tournaments.
May provide leadership, work assignments, evaluation, training, and guidance to others.
May perform the duties of Golf Shop Associates