GOLF SHOP ASSISTANT FT
About The Position
The Golf Shop Assistant is responsible for ensuring members and guests are greeted professionally and courteously, answering questions, and providing assistance. This role involves operating the point of sale system, collecting fees, maintaining the cleanliness and appearance of the golf shop, and assisting with merchandise displays and inventory. The assistant will also be involved in selling merchandise, becoming knowledgeable about products, and anticipating customer needs. Additionally, the position requires managing and securing the golf shop and storage areas, promoting the company's service philosophy, and indirectly managing supervisors. Safety responsibilities include adhering to and modeling safety rules, addressing hazards, reporting injuries, and understanding potential exposure risks.
Requirements
- Good organizational skills.
- Good verbal skills.
- Ability to use logical or rational thinking to solve problems.
- Ability to perform basic mathematical calculations, including calculations involving fractions, decimals, and percentages.
- Ability to provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently.
- Ability to effectively inspect professional golf shop merchandise displays and outside operations golf areas.
- Requires regular attendance, teamwork, initiative, dependability, and promptness.
- Ability to perform moderate physical work; may be required to lift up to 60 pounds occasionally, up to 45 pounds frequently, and up to 25 pounds regularly.
- Ability to perform such activities as required such as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting, and grasping for up to five (5) hours without sitting.
Nice To Haves
- First aid certification preferred.
Responsibilities
- Greet and welcome members and guests in a professional and courteous manner.
- Answer customer questions and provide assistance and information.
- Answer telephone to schedule future starting times and communicate information professionally.
- Operate point of sale system accurately, verify taxes and charges on sales tickets, and collect green fees and cart fees.
- Assist in developing standards and maintaining cleanliness and appearance of Golf Shop storage areas and merchandise displays.
- Utilize the SCORE customer service program principles.
- Professionally communicate information, sell merchandise, and become knowledgeable in all products and sales techniques.
- Anticipate member and guest needs and offer appropriate merchandise alternatives.
- Ensure displays are kept at par stock inventory levels and meet company standards.
- Manage, open, close, and secure golf shop and storage areas using established procedures.
- Maintain a high profile with membership and guests and promote the service philosophy of Founders Group.
- Indirectly manage the Locker Room Supervisor and Outside Operations Supervisor.
- Actively demonstrate, encourage, and model safety rules and guidelines.
- Address safety or hazard concerns.
- Report any work-related injury to management.
- Take personal responsibility for safety every day.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
