Golf Shop Assistant

BallenIsles Country ClubTown of Thompson, NY
Onsite

About The Position

The Monster, located in Kiamesha Lake, NY, is pleased to announce an excellent career opportunity for a Golf Shop Assistant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. The Golf Shop Assistant will assist with the day-to-day operation of the pro shop. This includes the following but is not limited to maintaining the pro shop appearance, assisting with physical inventory, and accurately checking customers in/out. Because of the emphasis placed on customer service and merchandising; a friendly attitude and exceptional people skills will be a priority for the position. Monster Golf Club is attached to Resorts World Catskills and will be open from April through October. This opportunity is part-time and seasonal.

Requirements

  • Exceptional customer service record with experience in retail preferred.
  • Must be well organized and be able to work under pressure
  • Excellent Verbal and Written communication

Nice To Haves

  • Basic knowledge of golf preferred but not required

Responsibilities

  • Create a welcoming customer service-oriented atmosphere that promotes the Monster Golf Club as well as exceeding the needs of guests.
  • Provide the highest level of customer service with a positive attitude
  • Maintaining a clean and professional retail shop which includes arranging visual displays and mannequins
  • Assist with receiving of retail goods in accordance with Troon retail policies and procedures
  • Ensure that the golf shop counter and storage areas are kept clean and neat to maximize efficiency.
  • Responsible for re-stocking traffic and gift items as well as other stock items.
  • Assist with developing and implementing promotional plans for the golf shop.
  • Incorporate safe and efficient practices in job performance while upholding Troon hospitality standards
  • Communicate with other departments to ensure a seamless check-in process
  • Performing opening/ closing duties in accordance with Monster GC policies and procedures.
  • Assist with coordinating the clubs shuttle service
  • Regular and reliable attendance.
  • Performs other duties as required.

Benefits

  • Uniform Allowance
  • Flexible hours
  • Retail Discounts
  • Playing Privileges
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