Golf Shop - Golf Shop Assistant

Kalispel Tribe Careers•Spokane, WA

2d•Hybrid

About The Position

Enhances the golf experience for members and guests of Kalispel Golf and Country Club by delivering exceptional customer service in alignment with Kalispel Hospitality standards. Supports daily golf shop operations, assists with member services, and ensures a professional and welcoming environment at all times.

Requirements

High school diploma or GED required
Ability to obtain and maintain a Tribal Gaming License
Valid driver’s license required and must be carried when operating a Tribal vehicle
Ability to safely operate a motor vehicle
Flexible availability including nights, weekends, and holidays
Strong customer service skills required
Ability to exert up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly
Frequent standing and walking for extended periods
Ability to lift, carry, push, and pull objects as required
Proficiency with Microsoft Office and Point of Sale (POS) systems

Nice To Haves

Previous experience at a golf facility preferred
Customer service experience in hospitality or retail environment preferred
Strong communication and interpersonal skills
Ability to build and maintain positive relationships with members and guests
Professional demeanor with a positive and service-oriented attitude
Ability to work independently and handle responsibilities with minimal supervision
Basic knowledge of golf operations preferred

Responsibilities

Provides prompt, professional service to all members and guests in alignment with Kalispel Hospitality
Greets members and guests upon arrival and assists with directions, information, and general inquiries
Maintains cleanliness, organization, and presentation of golf shop, merchandise, fixtures, and equipment
Assists with tee time scheduling in accordance with club rules and procedures
Supports merchandise sales including product knowledge, pricing, and transaction processing
Checks in golfers and processes payments as required
Assists golf professional staff with monitoring pace of play and member services operations
Supports inventory management and maintains appropriate stock levels
Promotes club goods, services, and amenities to members and guests
Communicates member or guest concerns to golf professional staff for resolution
Maintains a professional demeanor and upholds high standards of conduct at all times
May be required to participate as a panelist in internal review or hiring processes
Maintains consistent attendance and reliability
Performs additional duties as assigned by golf operations management