Golf Pro Shop Attendant (Seasonal)
About The Position
This position is responsible for checking in golfers, answering the phones, making tee time reservations, and assisting with pro shop retail sales. The role involves greeting golfers and guests, projecting a pleasant attitude, and using computer systems for check-ins and reservations. Responsibilities include handling various payment methods, promoting other resort areas, communicating with different departments, maintaining the cleanliness of the pro shop, and completing end-of-day reports. The position requires adherence to grooming and dress standards, maintaining open communication with supervisors, and understanding environmental practices.
Requirements
- Previous knowledge of golf course operations and etiquette preferred.
- Customer service experience helpful.
- Cashier experience helpful.
- Good knowledge and experience using computer.
- Must be able to communicate well with others.
- Required to stand for long periods of time.
- Occasional lifting of items up to 50lbs may be necessary.
- Must be able to handle customer complaints, long lines of people checking in, and high levels of phone calls with tact and professionalism.
- Must be able to work in a fast paced environment.
Nice To Haves
- Prior experience with Microsoft Excel is helpful.
Responsibilities
- Greet golfers and other guests as they enter the Pro Shop
- Project a pleasant attitude to all guests, members and fellow performers
- Use of computer to check-in golfers on the electronic tee sheet (EZ Links)
- Check-in golfers and other guests at the register using Point of Sale software (Abacus 21)
- Be familiar with the Pro Shop retail items and help the guests on the Sales floor
- Responsible for handling cash, credit cards, room charges, gift certificates and member charges
- Promote other areas of the Resort including Spa, Retail, Rooms, Food and Beverage, etc…
- Communicate with the Maintenance crew daily on conditions and golf car restrictions
- Communicate with Starters and Player Assistants on additions to tee sheet and other items
- Politely answer phones within three rings
- Properly book tee times on EZ Links
- Keep the Pro Shop clean and in order
- Complete all assignments requested of you
- Must follow proper grooming and dress standards set forth by GTRS Employee Handbook
- Maintain open line of communication with Supervisor
- Use computer to complete End-of-Day reports and perform daily cash drops
- Must understand and abide by environmental practices of the Resort.
- Any other duties deemed appropriate by the Director of Golf Operations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
