Golf Pro Assistant

Marriott•Newport Beach, CA

3d•Onsite

About The Position

This position involves responding to guest requests, answering golfer questions, promoting and selling merchandise, opening and closing the golf shop, collecting fees, handling cash, running reports, scheduling tee times, communicating with staff, maintaining cleanliness of golf areas, stocking merchandise, and teaching golf lessons. The role also requires adherence to company policies, maintaining a professional appearance, protecting company assets, and developing positive working relationships. Additionally, it involves using computers and POS systems, and performing light physical tasks. Marriott International is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. They are committed to non-discrimination and consider qualified applicants with criminal histories.

Requirements

Golf Skills (License or Certification)
At least 2 years of related work experience.
No supervisory experience.

Nice To Haves

High School diploma or G.E.D. equivalent.

Responsibilities

Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.
Answer golfer questions about the course.
Promote and sell golf shop merchandise to customers.
Open/close golf shop daily.
Collect all golf-related fees from registered golfers.
Count, prepare, and deposit cash.
Run closing reports off the registers.
Schedule tee times for golfers.
Communicate with the starter, golf services, and golf grounds regarding any changes to the tee sheet.
Maintain cleanliness of golf-related areas (e.g., golf shop, hallways, locker rooms, common areas).
Total tee sheet and ensure accuracy of daily totals.
Stock, tag, and display merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level.
Notify manager/supervisor of any important issues as necessary.
Teach individual and group golf lessons in keeping with PGA/LPGA and Marriott standards.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.