Golf Club Pro Shop Associate

IMG Academy • Bradenton, FL

8d • Onsite

About The Position

Responsible for delivering excellent customer service while driving sales and maintaining operational excellence in the golf pro shop.

Requirements

• High school diploma or equivalent
• Previous retail, sales, or customer service experience preferred
• Strong interpersonal and communication skills with a guest-focused mindset
• Detail-oriented, organized, and able to multitask in a fast-paced environment
• Knowledge of merchandising principles or willingness to learn
• Ability to work collaboratively and maintain positive relationships with colleagues and team members

Nice To Haves

• Bilingual

Responsibilities

• Greet all customers in a friendly and professional manner
• Process sales transactions accurately, including processing payments, and completing settlement documentation
• Maintain high standards for customer service, sales performance, and sales floor presentation
• Utilize effective selling techniques to maximize sales and enhance the guest experience
• Assist with merchandising execution to optimize product presentation, sales, and customer satisfaction
• Support the development and upkeep of floor standards, visual merchandising, customer service practices, and sales techniques
• Keep the selling area clean, organized, and fully stocked
• Recommend items and quantities for product reorders based on sales trends and inventory levels
• Assist with inventory management and receiving new merchandise
• Assist with coordinating and promoting special events, tournaments, and member programs
• Maintain knowledge of current promotions, pricing, and golf industry trends
• Handle customer inquiries, concerns, or complaints professionally and escalate when necessary
• Support basic golf course maintenance and cleaning as needed
• Other duties as assigned by management

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED