Golf Player Services Attendant

AccorHotel • San Diego, CA

5d • Onsite

About The Position

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Golf Player Services Attendant. This role serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members and guests. The position requires compliance with all Club Safety Regulations and participation in ongoing Safety Seminars. You will be responsible for greeting members and guests in a friendly, professional manner, assisting them as they approach the bag storage area, and monitoring the bag drop area for new arrivals. Key duties include bringing carts from the cart shelter to the staging area, loading and unloading golf bags onto carts, and returning bags to their assigned racks. Tournament preparation, cleaning and repairing golf clubs, and providing shuttle service for employees, members, and resort guests are also part of the role. Additionally, you will monitor the cleanliness and ball stock of the driving range, and be responsible for its daily set up and break down. Other duties may be assigned as needed.

Requirements

• Valid driver’s license required.
• Knowledge of all driving range operations.
• Appropriately groomed to Club’s standards. Uniform must be pressed and clean with appropriate shoes.
• When not in uniform, adhere to Club’s dress code.
• Excellent customer service skills.
• Must become familiar with members, their preferences.
• Must be able to communicate effectively with members, guests and employees.
• Understanding of English language is essential for communication with members and guests.

Nice To Haves

• Previous golf operations experience preferred.

Responsibilities

• Serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members and guests.
• Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars.
• Greets each member and guest in a friendly, professional manner.
• Greets members and guests in valet with a warm welcome.
• Assists members and guests as they approach the bag storage area.
• Monitors bag drop area for new arrivals.
• Brings carts from cart shelter to cart staging area outside Golf Shop.
• Removes bags from Bag Storage Room and loads onto carts.
• Removes bags from carts and returns bags to assigned rack in Bag Storage Room.
• Tournament preparation.
• Cleans and repairs golf clubs if needed
• Assists with various departmental needs as requested (i.e. carts, range)
• Provides shuttle service for employees, members, and resort guests
• Follows all rules, policies, and procedures set forth by Fairmont Grand Del Mar management.
• Monitor cleanliness and ball stock level of driving range.
• Responsible for set up and break down of driving range on a daily basis
• Other duties as assigned.

Benefits

• Complimentary upgrades
• Extended stays
• Discounted stays across Fairmont & Raffles properties
• Special dining and wellness discounts
• Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
• Complimentary on-site parking
• Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
• Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
• Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
• Training & Development: Learning programs through our Academies designed to sharpen your skills
• Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
• Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
• Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.
• Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
• Eligible single Full-Time employees can enroll in a $0 premium health plan
• Life and disability insurance
• Paid Holidays
• Vacation and sick leave
• 401(k) retirement plan with matching program
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed