Golf Operations/Services Intern

Turning Stone Enterprises•Town of Verona, NY

1d•Onsite

About The Position

We are seeking a dynamic and motivated individual to join our team as a Golf Services Intern. This internship offers hands-on experience in golf operations at a premier golf facility. Interns will perform all the duties of a Pro Shop Attendant, with additional opportunities for professional development, cross-training in other golf-related areas, and learning the ins and outs of a high-quality golf operation. This program is ideal for students interested in Golf Management, Hospitality, or those looking to build a career in the golf services industry.

Requirements

Must be a currently enrolled student at an accredited college or university, preferably in a golf management or related program; students in all programs with a strong desire to learn and work in the golf services industry will be considered.
Must have excellent guest service skills.
Ability to keep accurate records.
Ability to work well, and communicate effectively, within a team environment.
Ability to work a flexible schedule including weekends, holidays and a variety of shifts.
Valid Driver’s License.

Nice To Haves

Develop strong customer service skills by managing guest inquiries, tee time bookings, and assisting with pro shop sales.
Gain experience in day-to-day golf operations, including opening and closing procedures, cash handling, and record keeping.
Build communication and teamwork skills by collaborating with Player Assistants, Golf Services Attendants, and professional teaching staff.
Learn inventory management and retail merchandising by assisting with pro shop restocking, display design, and sales.
Acquire knowledge about golf lessons and professional services, with opportunities to observe golf instructors and academy staff.
Enhance problem-solving abilities by managing guest needs and assisting with player registration, pace of play, and golf events.
This internship offers a unique blend of hands-on training and mentorship from experienced golf professionals.
You’ll rotate through key areas of the golf operation, collaborating with pro shop staff, golf services, and instructors.
By the end of the program, you’ll have a comprehensive understanding of how a successful golf facility operates, while sharpening your customer service and operational management skills.
Throughout the internship, you'll have opportunities to network with industry professionals and gain valuable insights.
Regular feedback will help you apply classroom knowledge in real-world scenarios.
Successful interns may also be considered for future roles within the organization, offering a potential path to long-term career growth.

Responsibilities

Open and close the pro shop according to established checklists, ensuring all tasks are completed.
Greet guests, process sales, and take payments following established procedures.
Book tee times and golf lessons both in-person and over the phone.
Handle guest inquiries, ensuring prompt and accurate service.
Work closely with Player Assistants, Golf Services Attendants, and teaching staff to ensure smooth player registration and proper pace of play on the course.
Maintain knowledge of pro shop merchandise, assist with inventory, restocking, and creating visually appealing golf displays.
Inspect guest areas (locker rooms, lobby, patio) to ensure cleanliness and organization.
Provide support to the Golf Dome and Golf Academy operations, and occasionally fill temporary roles in other golf-related departments as needed.