Golf Operations Internship

TroonLihue, HI
Onsite

About The Position

The Ocean Course at Hokuala is excited to announce the exceptional career opportunity of Golf Operations Intern. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. This role assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts. The intern will assist in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. They will reconcile daily tee sheets, perform check-in, and receive payments from members and guests, resolving discrepancies. The role also involves tracking force posts and no-show charges, assisting in outside operations, and aiding in the creation of lesson plans and providing instruction. Maintaining a clean golf shop, preparing for golf outings, and following opening/closing procedures are also key responsibilities. Incorporating safe work practices and maintaining reliable attendance are expected.

Requirements

  • Enrollment in current PGA Golf Management Program or Associate Education
  • Ability to read and speak English is required in order to perform the duties of the job
  • Knowledge of Microsoft Office applications.
  • Experience with computerized POS and tee time system.

Nice To Haves

  • Current PGA/LGPA Membership

Responsibilities

  • Administering all daily operations including facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acting as ranger, starter, guest relations, outside service or golf shop shifts.
  • Administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
  • Reconciling daily tee sheets, performing check-in, and receiving payments from members and guests.
  • Resolving discrepancies as it applies to duplicate charges and over or under payment.
  • Tracking all force posts and no show charges as applicable.
  • Assisting in outside operations responsibilities.
  • Assisting in the creation of lesson plans and providing both individual and group instruction.
  • Maintaining a clean, orderly, and well-stocked golf shop.
  • Preparing for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
  • Following established opening and closing procedures.
  • Incorporating safe work practices in job performance.
  • Regular and reliable attendance.
  • Performing other duties as required.
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