Operations Internship

PerformLine•Morristown, NJ

23h•$20 - $25•Hybrid

About The Position

PerformLine is a leading provider of multi-channel marketing compliance technology for enterprises in highly regulated industries. The company's platform supports pre-publication review of marketing assets and post-publication monitoring across marketing channels including web, social, and email—helping organizations manage risk, ensure regulatory compliance, and protect their brands at scale. PerformLine is headquartered in Morristown, New Jersey, and serves clients across financial services and other regulated markets. Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all. Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel. Our program provides value for our interns both during and after their internship! PerformLine interns can expect to build valuable skills, knowledge, tools and training through a series of hands-on "prep sessions" to fully prepare them for their next career move. Think mentorship, resume reviews / enhancements, interview training and even mock sessions to practice their new skills! Ask about earning course credit for your university!!

Requirements

Organized, detail-oriented and an expert multi-tasker
Ability to learn new technologies quickly
Excellent writing and research skills
Self-motivated, team player comfortable in a high-growth, fast-paced, start-up environment
Ability to take a project and run with it under limited supervision and instruction
Positive can-do attitude with the ability to thrive amidst ambiguity as needed
Track record of over-achievement

Responsibilities

Extract, manipulate, and cleanse large data sets to support existing clients using tools like Excel, Tableau, and SQL
Analyze data and identify actionable insights by reporting within the product interface and Tableau
Maintain tracking of client-specific internal reporting goals based on their quotas and capacity
Conduct industry research in a variety of fields (think: federal regulation, speech analytics, internet protocols) then apply it in real time to team processes and data visualization
Create comprehensive playbooks to add to our training library
Support testing of automation tools by running structured test cases, logging results, and flagging failures or edge cases for engineering follow-up
Surface candidates for automation by identifying repetitive manual tasks based on volume, repeatability, and error rate
Execute on tasks that fall outside automation scope — applying judgment to exceptions, one-offs, and edge cases that tools can't yet handle
Use Excel and SQL to validate that automated outputs match expected results
Track QA outcomes across automation rollouts, noting regressions and gaps that require follow-up
Create reports and visualizations that measure automation impact vs. manual baseline (time saved, error reduction, and task deflection)