Golf Marshal / Starter

Omni Hotels & Spas • Austin, TX

4d • Onsite

About The Position

This team member will manage starting procedures, monitor pace of play, communicate course conditions, and provide thoughtful, proactive support throughout the course. With professionalism, warmth, and a mindset rooted in service, the Starter / Marshal helps create memorable rounds, smooth operations, and a guest experience worthy of golf’s biggest stage. As we prepare to host the 2027 PGA Championship, this position plays a critical role in delivering the championship-level service that defines the home of modern golf. Our Starter / Marshal is often the first and last point of contact on the golf course—setting the tone for each round and ensuring every guest feels the elevated standard expected at a major-championship venue. The Golf Starter/Marshal is responsible for: Starting golfers from the first tee in an organized, welcoming, and professional manner Enforcing pace-of-play standards with consistency and understanding Enhancing the member and guest experience across all golf facilities Keeping golfers informed of course rules, regulations, and daily conditions. This role requires both a service heart and service mind, along with an understanding of the operational discipline needed to run a world-class facility.

Requirements

• Must have availability to work both Saturdays and Sundays
• Working knowledge of the game of golf required
• Demonstrates a service heart and service mind; welcoming demeanor, professionalism, and sound judgment
• Ability to lift up to 60 pounds (ice, sand, etc.)
• Ability to operate a golf cart, starter tablet, GPS, and hand radio
• Comfortable working in varying weather conditions (rain, wind, sun, extreme heat, and cold)

Responsibilities

• Participate in daily stand-up communication meetings
• Manage starting operations on both courses
• Maintain presentation standards in accordance with Omni Hotels expectations
• Communicate consistently with the Golf Shop regarding guest check-in and caddie coordination
• Ensure facilities are operationally maintained and properly stocked
• Provide exceptional on-course service through pace management, assistance, and thoughtful service touches

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed