Golf Course Refreshment Cart Server

Oki Golf • Lacey, WA

1d • Onsite

About The Position

As the Refreshment Cart Server at The Golf Club at Hawks Prairie, you will be responsible and accountable for the daily operations of the refreshment cart to ensure established standards for guest satisfaction, sales and financial performance are met. Your responsibilities include selling food and beverage to golfers on course. In this position, you will coordinate with the Food & Beverage Manager to provide exceptional products and service to our guests.

Requirements

• Must demonstrate a strong attention to detail to assure that tasks are completed efficiently and according to specifications.
• Able to work under pressure and balance multiple priorities and assignments while being in the public eye.
• Must have a passion for serving guests; with a belief that their satisfaction is your satisfaction in a job well done.
• Must be responsive to customer needs in an efficient and professional manner.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness a must.
• Must possess an understanding of golf etiquette.
• High School diploma or GED and related experience.
• Must be at least 21 years of age.
• Must possess a Food Handlers Card and a Class 12 liquor permit.

Responsibilities

• Use all point-of-sale related systems efficiently, including Lightspeed.
• Initiate contact with guests within 15 feet, with a warm welcome.
• At the conclusion of the guest’s visit, offer a sincere thank you and invitation to return.
• Greet guests and assist them throughout the interaction in a friendly, and courteous manner.
• Always yield to the guest.
• Maintain effective communication between all staff members.
• Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement.
• Use suggestive selling techniques to upsell to the guests.
• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.
• Other tasks as assigned.

Benefits

• Golf benefits for free play, guest passes and visits to all 8 Oki courses.
• 50% discount on shift meals.
• 25% discount for you and up to four guests (not including alcoholic beverages).
• Flexible work environment.
• 401K with company match.
• Paid sick time.
• Team Member Referral Program participation.
• Medical/dental/vision/telehealth coverage (for full-time).
• FSA options (for full-time).
• Company paid life insurance and long-term disability (for full-time).
• Paid vacation (for full-time).
• Holiday pay (for full-time).

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED