670-Golf Operations 27-Hole - 3124-670 Golf Course Attend

Village Management Services•Laguna Woods, CA

5d•Onsite

About The Position

Under general supervision, the Golf Course Attendant helps keep golf course play moving, enforces playing rules as needed, and assists with operation of the community golf driving range, cart and club storage, and related work. The role regularly interacts with other divisions and departments, residents, vendors, and the public, and uses a handheld radio to communicate with golf staff and provide assistance as requested by management or other staff. Depending on assigned duties, the employee patrols the course, supports starters, maintains course areas, and reports hazards; checks, charges, cleans, and stages electric golf carts; or operates the driving range, records sales, and collects and prepares range balls. The employee may also assist in other areas of golf course or clubhouse operations. Work is performed on site for the Community, and regular attendance is required.

Requirements

Extensive work experience involving public contact, or an equivalent combination of education and experience.
Knowledge of occupational hazards and job safety precautions.
Knowledge of excellent customer service attributes.
Knowledge of golf course playing rules.
Knowledge of division and department rules, procedures, and functions.
Knowledge of basic electronic equipment, including handheld radios and computers.
Ability to communicate pleasantly and effectively and communicate effectively with various levels of management.
Ability to relate to the needs and concerns of senior citizens.
Ability to work a minimum of two days per week and fill in for additional days if needed.
Possession of a valid California driver's license.
Ability to read, solve problems, use verbal and written communication skills, and handle frequent customer contact and interruptions.
Ability to meet the described physical demands, including frequently talking, hearing, seeing, and using hands; carrying up to 20 pounds; standing for periods up to four hours; walking up to three hours; and occasionally kneeling, pulling, pushing, stooping, and lifting or carrying up to 25 pounds.

Responsibilities

Patrol the golf course in a designated cart and help keep play moving.
Determine who is authorized to play, instruct golfers in proper care of greens, traps, and divots, and enforce play-through rules as needed.
Act as starter on Courses 2 or 3 when requested by the Pro Shop.
Carry sand in the ranger cart, fill fairway divots, and repair ball marks on greens without interrupting the pace of play.
Advise or report on misuse of motorized carts, enforce the 90-degree rule where applicable, and use the rule violation notebook and citations according to instructions.
Inspect and report course areas needing attention, including wet or dangerous areas; communicate regularly with the golf shop by handheld radio.
Inspect course stakes and replace signs, ropes, and rakes as needed; pick up and properly dispose of trash.
Pick up mail from the Community Center Building and daily sales reports from the Par 3 Course in the morning, and return them to the Pro Shop Starter.
Check electric carts in, assess remaining battery charge, maintain proper battery charge, connect carts to chargers at the end of the day, and clean carts.
Monitor activity on the upper putting green to ensure it is used properly and drive carts from the Cart Barn to the staging area.
Open and close the driving range; record range-ball sales in the POS system and check range users’ resident IDs.
Keep the driving range clean and orderly; collect balls with the picking unit and by hand in inaccessible places, run them through the ball cleaning machine, and fill ball baskets.
Treat everyone in a friendly and courteous manner and work constructively and respectfully with coworkers, customers, and others.
Drive a vehicle to perform job-related responsibilities.
Assist in other areas of golf course or clubhouse operations as required.