Golf Course Attendant - Food & Beverage

City of Gainesville•Gainesville, FL

6d•Hybrid

About The Position

The City of Gainesville is seeking a customer-focused Golf Course Attendant to support food & beverage operations. This role is responsible for managing tee times, processing transactions, assisting guests, preparing and serving food and drinks, and maintaining clean, organized facilities. The position also supports tournaments and events as needed. Ideal candidates are reliable, adaptable, and able to multitask in a fast-paced environment with a flexible schedule, including evenings, weekends, and holidays. This is a hybrid position working between the Pro Shop and Food & Beverage Service.

Requirements

Must be 18 years old or older at the time of appointment.
High school diploma or equivalent.
Valid Florida Driver's License required at time of hire.
Ability to multitask in a fast-paced environment.
Strong communication and interpersonal skills.

Nice To Haves

Previous customer service, retail, or food service experience.
Experience handling cash and operating point-of-sale systems.
Basic knowledge of golf operations.

Responsibilities

Greets customers in a friendly and professional manner.
Schedules tee times in person and by phone using golf course management software.
Checks in golfers and processes payments for greens fees, merchandise, and other services.
Operates point-of-sale (POS) systems and handles cash, credit card, and other transactions accurately.
Assists with merchandise sales and maintains organized retail displays.
Answers phones and responds to customer inquiries regarding course rules, rates, and events.
Prepares and serves food and beverages in accordance with established procedures.
Operates bar area, including serving alcoholic beverages in compliance with applicable laws and regulations.
Maintains cleanliness and sanitation standards in the kitchen, bar, lobby, and service areas.
Stocks and replenishes food, beverages, and supplies as needed.
Monitors inventory levels and reports shortages to the supervisor.
Assists with setup and breakdown for tournaments, leagues, and special events.
Registers participants and distributes tournament materials.
Provides customer service and operational support during events.
May assist outdoors with event coordination, scoring, staging, or hospitality stations.
Provides exceptional customer service at all times.
Maintains the cleanliness of the pro shop, kitchen, bar, lobby, and common areas.
Follows all safety, sanitation, and cash-handling procedures.
Works collaboratively with other staff to ensure smooth daily operations.