Golf Assistant Manager-Golf

Sycuan•El Cajon, CA

3d•Onsite

About The Position

The Sycuan Tribe, a community with a rich history, now governs its Reservation, operates a Casino and a Golf Resort, and owns other business ventures. Sycuan emphasizes a strong sense of community and teamwork. This role is for a passionate golf professional who excels at creating exceptional player experiences and leading high-performing teams. The Golf Assistant Manager will play a key leadership role in delivering golf operations and guest service, managing all outside services, assisting in developing business operation strategies, and fostering a positive and engaging work environment while ensuring efficient and effective operations in compliance with all policies and laws.

Requirements

High school diploma or equivalent; and one to three months related experience and/or training; or equivalent combination of education and experience.
Must have a valid Driver’s License.
1 year minimum of supervisor/manager experience.
Excellent leadership and motivational skills.
Extensive knowledge of golf.
Excellent communication skills.
Excellent organizational skills and attention to detail.
Flexible schedule must be able to work 7 days a week and work early morning and late nights.
Must be able to traverse various athletic grounds and facilities.
Prolonged periods of standing or walking.
Must be able to lift 40 pounds at a time.
Working administration knowledge of point of sale (POS) system.

Nice To Haves

Associate's Degree or higher education from an accredited university or college
Active PGA Member or PGA Associate

Responsibilities

Administer the daily work schedule of the outside operations team with input from the Director of Golf and Head Professional.
Deliver great internal/external service by communicating effectively and professionally with all associates and guests.
Supervise Pro Shop Staff and Outside Operations Team.
Oversee the operations of a well-managed practice facility.
Assist with player services and the pace of play when on duty.
Enforce all facility rules and regulations governing the use of the golf course, golf cars, and other golf facilities.
Assist with promoting all club golf activities.
Assist in and help manage an innovative tournament program that services all members and outside play.
Assist with golf instruction & golfer development programs in conjunction with Golf Academy.
Administer all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, acting as ranger at times, starter, and guest relations, outside service or golf shop shifts.
Assist with the recruitment, hiring, training and supervision including assistants, outside service staff.
Manage all outside service duties.
Train Outside Services Attendants, provide guidance to team members, instruct staff on departmental policies and procedures, monitor team members performance and report and address all out of compliance behaviors.
Ensure the overall upkeep of the bag storage room, cart storage area and parking lot.
Inventory and control all guest supplies.
Assist in monitoring and policing all player service activity and etiquette.
Assist in educating players regarding course policy, current cart policy, and speed of play.
Maintain the cart storage area and cart wash down area in a neat, clean and orderly condition.
Oversee golf carts for play following the standards.
Ensure proper staging of golf carts during the day.
Perform range maintenance such as: presenting practice facility with practice balls, bag stands, and maintaining ball inventory over the course of the day.
May direct start or stop of play.
Assist in the coordination of department members that may include, but is not limited to: Guest Services Attendants, club services and Starters/marshals.
Assist in monitoring business volume forecast and plan accordingly in areas of manpower, productivity, costs and other expenses.
Communicate any changes or new policies and procedures to the department.
Incorporate safe work practices in job performance.
Perform other duties as required.