GoHighLevel CRM & Automation Specialist - US Remote

GVO Partners

7d•Remote

About The Position

GVO Partners LLC is a fast-growing medical spa roll-up headquartered in the Eastern U.S. Our mission is to empower medical practices by providing growth capital and world-class operational support, while enabling them to retain their independence. We are hiring a GoHighLevel CRM & Automation Specialist to set up and maintain workflows, pipelines, automations, lead routing, reporting, calendars and campaign follow-up systems across multiple practices. This is an important role for GVO as we begin setting up and managing GoHighLevel internally. You will help build the system correctly from the beginning, ensuring leads are routed, followed up with, booked and reported on properly.

Requirements

Strong hands-on experience with GoHighLevel
Ability to build workflows from scratch
Experience with SMS and email automation
Experience creating pipelines, triggers, tags, custom fields, calendars and forms
Strong understanding of lead routing and follow-up logic
Ability to troubleshoot workflow issues
Strong attention to detail
Comfortable working across multiple brands, locations or accounts
Able to document processes clearly
Comfortable working remotely with a U.S.-based team
Available for overlap with U.S. Eastern Time

Nice To Haves

Experience with medical spa, healthcare, wellness, dental, real estate, home services or other lead-based businesses
Experience connecting Facebook/Meta leads to GoHighLevel
Experience with Google Ads lead tracking
Experience with landing pages and form integrations
Experience with Zapier or Make
Experience with call tracking, SMS numbers and booking calendars
Experience building dashboards or reports
Basic knowledge of HIPAA/privacy considerations

Responsibilities

Build and manage GoHighLevel workflows from scratch
Create lead pipelines for each practice
Set up campaign-specific automations
Build SMS and email nurture sequences
Create lead routing rules and internal notifications
Set up forms, surveys, calendars and booking links
Connect landing pages and forms to the correct pipelines
QA automations before launch
Test SMS, email, form submissions, triggers, calendar links and pipeline movements
Monitor lead flow and identify workflow issues
Build daily lead tracking and reporting views
Support dashboard setup for marketing and sales reporting
Help create sales leaderboards and activity tracking
Manage tags, custom fields, smart lists and contact segmentation
Troubleshoot broken automations, failed triggers, duplicate contacts and missing notifications
Document workflows and create simple SOPs for the internal team
Train team members on basic GoHighLevel usage as needed
Work closely with marketing, sales and practice teams to improve lead follow-up and conversion