Go-To-Market Engagement and Revenue Assurance Lead, US

The Magnum Ice Cream Company•Englewood Cliffs, NJ

3d•Onsite

About The Position

The Magnum Ice Cream Company is seeking a Go-To-Market Engagement and Revenue Assurance Lead, North America to support a critical transformation initiative. This role is essential for ensuring a smooth commercial migration, maintaining business continuity, and delivering a successful customer experience across North America. The position involves close collaboration with cross-functional teams, including Commercial Development (CD), Marketing, IT, Finance, and Supply Chain, to monitor progress, resolve issues, and drive Go-To-Market milestones throughout the transition period. The Magnum Ice Cream Company, formerly a division of Unilever, is now an independent, publicly listed company focused on creating the ultimate snacking company through growth, innovation, and a performance-driven culture.

Requirements

Ability to operate with speed, structure, and clear decision-making within a dynamic, fast-paced transformation environment.
Strong stakeholder management experience, especially in cross-functional settings requiring alignment across multiple markets.
Resilience and proactive issue-solving during periods of high change, ensuring risks are quickly identified, addressed, or escalated.
7–10 years of commercial and/or operational experience within CD or related functions.
Strong project coordination and milestone tracking capabilities, ideally across regional or multi-market environments.
Excellent communication, relationship building, and documentation skills.

Responsibilities

Support the development and maintenance of the business continuity plan to mitigate risks impacting the go-live timeline.
Coordinate activities across CD, IT, Finance, and Logistics to ensure readiness and alignment of all internal dependencies.
Monitor and drive North America GTM milestones, ensuring all actions, risks, and dependencies are tracked and clearly communicated to project leadership.
Work closely with markets to consolidate status updates, escalate issues early, and ensure alignment across markets and functions.
Identify inefficiencies or delays in customer onboarding and recommend improvements to enhance speed, accuracy, and customer experience.
Provide timely and clear communication to customers and internal teams regarding migration progress, next steps, and required actions.
Build and maintain collaborative relationships with key customer contacts, acting as a reliable operational partner throughout the transition.
Demonstrate adaptability and a problem-solving mindset when facing shifting priorities, tight deadlines, and unforeseen technical or commercial challenges.
Manage the collection and tracking of customer agreements (e.g., vendor numbers, contracts) to secure transactional readiness.
Support the analysis of commercial and operational impacts resulting from changes in the migration scope, summarizing implications for senior management.
Create and maintain accurate documentation of migration processes and assist in preparing and delivering training materials for impacted teams.