GMP Operations Coordinator

Retro•Redwood City, CA

7d•Onsite

About The Position

Retro develops therapies for diseases driven by the biology of aging. We focus on cellular reprogramming and autophagy to rejuvenate cell and tissue function with the ultimate aim of adding 10 years to healthy human lifespan. We’re building a mission-driven team of accomplished and kind individuals who embrace our startup culture of rapid iteration, transparency, and versatility. We are hiring a new member of the SciOps team whose primary focus will be supporting the daily operation of our in-house GMP manufacturing facility across two cell therapy programs. You’ll work alongside the GMP Operations Lead to keep the cleanroom stocked, staged, and running - and serve as a second pair of hands on the manufacturing floor during production runs. Beyond GMP, you’ll contribute to the broader operations needs that keep Retro’s labs and facilities humming. You will be a part of the Scientific Operations team - a close-knit group of dedicated, resourceful humans, handling all things labs, facilities, and logistics.

Requirements

2+ years of experience working in GMP operations, quality assurance, or another highly regulated biotech environment
Hands-on and technically adept in cleanroom environments - you know your way around environmental monitoring equipment, understand contamination control practices, and feel at ease maintaining meticulous documentation
Practical knowledge of electronic quality management or manufacturing execution systems (MasterControl, Veeva, SAP) and enjoy optimizing how things are tracked, stored, and managed
Naturally organized and precise - you take pride in maintaining clear, detailed documentation and have an intuitive feel for regulatory requirements and standards
Communicate clearly and confidently - whether you’re discussing detailed compliance procedures with the Quality team or providing updates to colleagues in non-technical roles
Embrace technology and organization - you’re familiar with digital tools such as Google Workspace, Asana, and Notion to track tasks and document work, as well as confident in picking up new systems like MasterControl
Enjoy diving into complex problems and proactively troubleshooting issues - you’re not one to wait for instructions when you spot a potential improvement or an operational snag
Physically comfortable in an active role - you’re able to safely lift and handle materials and supplies (up to 50 lbs), using appropriate support and equipment
Flexible and willing to occasionally work outside regular hours to address critical GMP activities, emergencies, or maintenance needs

Nice To Haves

Directly supported cell therapy manufacturing
Experience with cell therapy or biologics manufacturing
Experience with inventory and material handling systems (Quartzy, ERP systems, etc.)
Experience with Equipment qualification (IQ/OQ/PQ) support
Experience in startup or early-stage biotech environments - comfortable with rapid change and scrappy problem-solving
Experience with environmental monitoring program execution

Responsibilities

Support day-to-day GMP operations including material ordering, receiving, inspection, logging, and distribution of consumables, PPE, and cleaning supplies across the manufacturing facility
Maintain GMP storage rooms, monitor inventory levels and reorder points, and manage warehouse organization and material segregation to ensure cleanroom supplies are always available
Prepare for manufacturing runs - scheduling support, pre-run checklists, reagent and consumable staging, and cleanroom setup
Serve as the second SciOps team member on the manufacturing floor during production runs, supporting operators, troubleshooting logistics in real time, and assisting with environmental monitoring
Support electronic batch record execution and real-time data entry in MasterControl Mx during manufacturing campaigns
Execute routine environmental monitoring sampling during and between runs, and document results per established procedures
Assist with equipment performance qualification documentation, deviation and CAPA investigation logistics, and training record coordination
Support vendor coordination - assisting the GMP Operations Lead with purchase orders, vendor scheduling, and receipt documentation
Provide hands-on support to the broader SciOps team, including improvement projects and requests relating to general lab and facilities needs
Serve as a key on-call responder for facility emergencies and urgent issues (such as power failures, significant leaks, cold storage alarms, etc.) - a rotating team responsibility which includes some nights, weekends, and holidays