GM, Head of Navigator

Guild

50d • $281,300 - $354,200 • Remote

About The Position

Guild is hiring a GM to serve as the business-unit leader for its newest product, Navigator. Navigator fills a major market gap by enabling employers to build predictable talent pipelines for licensed and certified roles. This leader will own Navigator's growth and long-term success, serving as the leader of the business with full P&L accountability. Responsibilities include strategy, revenue, product direction, operations, and talent. The ideal candidate has built a GTM motion end-to-end and understands how to take a product from early traction to repeatable, scalable growth. A key priority will be strengthening product-market fit across target markets, requiring an ability to partner effectively with Product, Engineering, and Design teams to shape product strategy, including applied experience with AI-enabled products. This is a highly commercial role for someone with a founder-led-sales mentality willing to drive opportunities. This role requires up to 70% travel to meet with customers, partners, prospects, and industry stakeholders.

Requirements

• Proven executive leadership experience building and scaling high-growth businesses, products, or business units with accountability for strategy, revenue, and operating performance.
• Demonstrated success establishing product-market fit, entering new markets, and scaling businesses from early traction to sustainable growth.
• Significant P&L ownership with a track record of revenue growth, margin expansion, and enterprise value creation.
• Deep expertise in enterprise go-to-market strategy — market positioning, pricing, monetization, partnerships, and customer expansion — with a track record of building the motion, not just running within one. Navigated complex, multi-stakeholder enterprise buying processes and know how to move deals forward at the senior executive level.
• Experience leading complex enterprise sales cycles and influencing senior executive stakeholders.
• Ability to hold an informed technical conversation, translate product decisions into business outcomes, and push back when the roadmap diverges from customer reality.
• Strong operational acumen, including experience scaling technology-enabled products and services.
• Proven ability to attract, develop, and retain exceptional leaders and teams.
• Willingness and ability to travel up to 70% to drive customer engagement and market development.

Nice To Haves

• Experience in regulated industries, public sector markets, workforce development, or credentialing ecosystems preferred.

Responsibilities

• Own Navigator's P&L and revenue performance — full budget authority, direct headcount control, and investment accountability — leading the business from product-market fit validation through commercial scale.
• Define and execute the overall growth strategy, including market positioning, customer segmentation, pricing, packaging, monetization, and go-to-market execution.
• Drive customer acquisition, expansion, and strategic partnerships through direct engagement with senior decision-makers and key stakeholders.
• Identify and capitalize on new market opportunities, including expansion into new industries, customer segments, and the U.S. public sector.
• Align cross-functional teams across Product, Marketing, Finance, Sales, and EPS to deliver sustainable growth and commercial excellence.
• Own Navigator's product and operating strategy.
• Translate customer and market insights into product investments, scalable delivery models, and operational improvements.
• Drive quality, efficiency, and operational leverage as Navigator expands across customers, markets, and geographies.
• Build and own the Navigator org chart. Design the team structure, make hiring decisions, set leadership expectations for the business unit.
• Develop leadership talent and foster a culture of accountability, ownership, and cross-functional collaboration.
• Balance a lean and effective team with the needs of the business; strike the right balance of people and technology and challenge the team to do the same.
• Serve as the primary external representative for Navigator with customers, partners, policymakers, industry leaders, and workforce ecosystem stakeholders.
• Nurture and develop exceptional talent.

Benefits

• Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• Vacation policy to rest and recharge
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
• Education benefits and tuition assistance to help your future development and growth
• Variable compensation
• Stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed