GM/HBC Manager | 3

Hugos Family Marketplace • Grand Forks, ND

34d • Onsite

About The Position

The GM/HBC Manager at Hugo's Family Marketplace is responsible for overseeing the daily operations of the General Merchandise and Health & Beauty Care departments. This role involves managing merchandise displays, ensuring optimal organization and visual presentation, handling inventory and product ordering, and achieving sales and profitability goals. The manager will also address customer inquiries, manage special orders, and collaborate with department managers to maintain a high standard of cleanliness and organization.

Requirements

• High school diploma or GED
• Minimum 2–3 years of retail experience, preferably in General Merchandise or Health & Beauty
• Customer service
• Inventory and product merchandising
• Knowledge of general merchandise and health & beauty products
• Sales tracking, budgeting, and profitability
• Organizational skills
• Communication and interpersonal skills
• Attention to detail and quality control

Nice To Haves

• Associate’s or Bachelor’s degree in business, retail management, or related field
• Training in merchandising, sales, or health & beauty products
• 1–2 years of supervisory or management experience
• Experience with inventory management, merchandising, and sales tracking
• Familiarity with health and beauty products, cosmetics, or personal care items

Responsibilities

• Oversee the daily operations of the General Merchandise and Health & Beauty Care departments.
• Manage merchandise displays, ensuring they are organized and visually appealing.
• Handle inventory management, product ordering, and stock rotation to maintain optimal stock levels.
• Drive sales, manage labor, and achieve profitability goals for the departments.
• Address customer inquiries and manage special orders to enhance customer satisfaction.
• Implement seasonal merchandising strategies to maximize sales opportunities.
• Collaborate with department managers to ensure cohesive operations and strategies.
• Maintain cleanliness and organization within the departments to uphold store standards.

Benefits

• Health, Dental, and Vision Insurance
• 401k
• Paid Time Off
• Holiday Pay (Additional Time & Half if worked)
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED