1186 GM/HBC Manage

Albertsons Companies•Des Moines, WA

9d•Onsite

About The Position

The GM/HBC Manager is responsible for the overall operation of the General Merchandise/Health and Beauty Care department within a grocery store. This role focuses on providing excellent customer service, driving sales and profit, managing inventory, and supervising department clerks. The position involves handling non-grocery items and ensuring the department meets sales and profit objectives while maintaining a clean and organized environment.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to work independently when necessary.
Ability to understand and follow instructions.

Nice To Haves

Prior experience as a clerk.

Responsibilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy.
Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department.
Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area.
Maintain cleanliness of department and storage area.
Replace stock in displays and on shelves as needed.
Makes sure all expired items are removed from the shelves daily.
Perform daily inventory and order necessary supplies to maintain adequate inventory.
Write and input order into store computer.
Monitor inter-office mail and company web page daily for updated information.
Other duties as assigned.